Skip to main content

Retail & E-commerce

The most accessible retail & e-commerce site is eBay, with a score of 95. The least accessible retail & e-commerce sites are Amazon and The Home Depot, both with a score of 0.

League at a glance

League average accessibility score

50

Poor−3 vs last month

2 Good · 1 Needs improvement · 7 Poor

10

sites tracked

1,650

scans analysed

493

issues found

368

audits passed

Retail & E-commerce league table

Good · 90+

  1. Position 1No change in positioneBayeBay95 out of 100, goodNo change in score
  2. Position 2No change in positionEtsyEtsy90 out of 100, goodNo change in score

Needs improvement · 70–89

  1. Position 31places gained since last monthWalmartWalmart85 out of 100, needs improvementNo change in score

Poor · below 70

  1. Position 41places gained since last monthCostcoCostcoCrossed into Poor65 out of 100, poor5 points down since last month
  2. Position 53places lost since last monthIKEAIKEACrossed into Poor58 out of 100, poor32 points down since last month
  3. Position 63places gained since last monthTargetTarget41 out of 100, poor35 points up since last month
  4. Position 71places lost since last monthBest BuyBest Buy35 out of 100, poor15 points down since last month
  5. Position 81places lost since last monthWayfairWayfair30 out of 100, poorNo change in score
  6. Position 9, tied1places lost since last monthAmazonAmazon0 out of 100, poor13 points down since last month
  7. Position 9, tied1places gained since last monthThe Home DepotThe Home Depot0 out of 100, poorNo change in score

Trend shows one point per week since April, coloured by the zone each score sits in. Scores come from automated WCAG checks run every week; positions and movement are recomputed on the 1st of each month.

League insights

What holds retail & e-commerce sites back

Most common failures in this league

  • page landmarksmoderate60%
    6 of 10 sites affected
  • top-level headingmoderate60%
    6 of 10 sites affected
  • text spacingserious50%
    5 of 10 sites affected
  • redundant image alt textminor30%
    3 of 10 sites affected
  • single main landmarkmoderate30%
    3 of 10 sites affected
  • visible label mismatchserious30%
    3 of 10 sites affected

Share of league sites with at least one instance in this month's scans. Severity per axe-core impact.

How does your retail & e-commerce site stack up?

More leagues