Chasechase.com
Accessibility Score
Issues Found
Issues Found
SeriousInteractive elements must have a visible focus indicator1 element
Sighted keyboard users rely on a visible focus indicator to know where they are on the page. When focus styles are missing, too subtle, or have insufficient contrast against the surrounding colors, users cannot tell which element will respond when they press Enter or Space, making keyboard navigation slow and error-prone. This especially affects people with motor impairments who cannot use a mouse and people with low vision who need clear, high-contrast indicators.
Failing Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="https://www.chase.com" rel="noopener">
ModerateHeading levels should only increase by one1 element
Headings convey page structure for screen reader users the same way text size does for sighted users. Properly ordered headings (h1 through h6) allow screen reader users to quickly navigate and understand content structure, saving significant time and frustration while also improving search engine optimization.
Failing Elements
<h3 class=" a7n2a61qocxgw0 rlvrsffqocxgwg ac8lipa5bp7pe0">Choose what's right for you</h3>
Fix any of the following:
- Heading order invalid
Passed Audits
<html> element must have a lang attribute1 element
Screen readers need language information to switch between pronunciation libraries. Without a specified language, screen readers default to the user's preferred language, resulting in incorrect pronunciation that sounds like a strange accent and makes content difficult or impossible to understand.
Audit Elements
<html lang="en-US">
<html> element must have a valid value for the lang attribute1 element
Screen readers use language-specific sound libraries for proper pronunciation. Invalid language attributes cause screen readers to use the wrong library, making text sound like a confusing accent or completely unintelligible, especially for multilingual users who access content in multiple languages.
Audit Elements
<html lang="en-US">
<li> elements must be contained in a <ul> or <ol>39 elements
Lists require proper semantic hierarchy with ul or ol parent elements and li child elements. This structure allows screen readers to announce when users enter a list, how many items it contains, and which item they're currently on, providing essential context for understanding the content.
Audit Elements
<li>
<li>
<li>
<li class="carousel-item">
<li class="carousel-item">
<li class="carousel-item">
<li class="carousel-item">
<li style="list-style: none; display: inline-flex;"><button class="chaseanalytics-track-link carousel-bullet active" data-pt-name="carousel-slide-1" aria-label="Show slide 1 of 3, selected" style="padding: unset;"><span class="esd00m014ff9w40">Slide 1</span></button></li>
<li style="list-style: none; display: inline-flex;"><button class="chaseanalytics-track-link carousel-bullet " data-pt-name="carousel-slide-2" aria-label="Show slide 2 of 3" style="padding: unset;"><span class="esd00m014ff9w40">Slide 2</span></button></li>
<li style="list-style: none; display: inline-flex;"><button class="chaseanalytics-track-link carousel-bullet " data-pt-name="carousel-slide-3" aria-label="Show slide 3 of 3" style="padding: unset;"><span class="esd00m014ff9w40">Slide 3</span></button></li>
Showing first 10 of 39 audited elements.
<ul> and <ol> must only directly contain <li>, <script> or <template> elements7 elements
Lists must contain only li elements as direct children (besides non-content elements like script or style). When other content elements appear within ul or ol tags, screen readers cannot properly inform users they're listening to list items, breaking the expected list navigation experience.
Audit Elements
<ul class="sc-a54b808b-4 kVGEZs">
<ul class="sc-1135aeb9-5 kXsmwY carousel-slide" aria-hidden="false">
<ul>
<ul>
<ul> <li><strong>NOT A DEPOSIT</strong></li> <li><strong>NOT FDIC INSURED</strong></li> <li><strong>NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY</strong></li> <li><strong>NO BANK GUARANTEE</strong></li> <li><strong>MAY LOSE VALUE</strong></li> </ul>
<ul data-feature="social-links" class="sc-1e2b0cb1-0 sc-957f2b3a-1 izsnZX fjMHJa">
<ul class="sc-1e2b0cb1-0 sc-3db652c9-0 izsnZX cuGaFG">
All page content should be contained by landmarks624 elements
Content should be organized within high-level landmark regions like <header>, <navigation>, <main>, and <footer>. Content outside these sections is difficult to find and its purpose may be unclear, making navigation inefficient for screen reader users who rely on landmarks to understand page structure.
Audit Elements
<div class="foundation_theme cpo_light_semantic_theme">
<div><!--googleoff: index--></div>
<div><!--googleoff: index--></div>
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span>
<span dir="ltr">Skip to main content</span>
<header class="sc-9c933be-0 cTqETl">
<div class="oqrpr6l4xfda00 o7jk4gm4xfda024 sc-be41aef-0 VJopo w2akgm64xfda07 rgan5b44xfda01 f6vpblj4xfda05 ">
<div class="sc-be41aef-1 dMQaTV">
<div class="oqrpr6l4xfda00 o7jk4gm4xfda024 w2akgm64xfda07 rgan5b44xfda01 f6vpblj4xfda05 w6289pu4xfda02 y449q4u4xfda0e ">
Showing first 10 of 624 audited elements.
Alternative text of images should not be repeated as text6 elements
Duplicating alternative text adjacent to an image or link forces screen readers to announce the same information twice. This redundancy is unnecessary and confusing, especially when image buttons repeat their labels in nearby text.
Audit Elements
<img src="/content/dam/unified-assets/logo/chase/chase-logo/additional-file-formats/logo_chase_headerfooter.svg" class=" eiji5mg1bpwpaoh p7kopva1bpwpaoi vlilk901bpwpaol st73hhl1bpwpaoo tj58eu81bpwpaod d6gj6a31bpwpao9 false false bkgkk32k3js530" alt="">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/briefcase/mds_ill_briefcase_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/card/mds_ill_card_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/check/mds_ill_check_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/plane/mds_ill_plane_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified..." class=" eiji5mg1bpwpaoh p7k..." data-testid="footer-logo" loading="lazy" alt="Chase logo, links to...">
ARIA attributes must be used as specified for the element's role111 elements
Using ARIA attributes where they're not expected causes unpredictable behavior in assistive technologies. Following the ARIA specification ensures that screen readers and other tools can properly interpret and communicate your content's meaning to people with disabilities.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<nav aria-label="Customer Type" class="sc-a54b808b-3 iIiEfe">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 guqjf" aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.jpmorgan..." rel="noopener" target="_self" data-pt-name="hd_fs_commercialbank...">
<nav aria-label="Customer service" class="sc-a54b808b-3 comNRk">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 111 audited elements.
ARIA attributes must conform to valid names111 elements
Misspelled or non-existent ARIA attributes cannot perform their intended accessibility function. Assistive technologies rely on correctly spelled, current ARIA attributes to convey proper user interface behaviors and structural information to people with disabilities.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<nav aria-label="Customer Type" class="sc-a54b808b-3 iIiEfe">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 guqjf" aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.jpmorgan..." rel="noopener" target="_self" data-pt-name="hd_fs_commercialbank...">
<nav aria-label="Customer service" class="sc-a54b808b-3 comNRk">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 111 audited elements.
ARIA attributes must conform to valid values111 elements
ARIA attributes must contain correctly spelled values that match the attribute's expected options. Invalid values prevent the accessibility feature from working, making content inaccessible to assistive technology users who depend on these attributes for navigation and interaction.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<nav aria-label="Customer Type" class="sc-a54b808b-3 iIiEfe">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 guqjf" aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.jpmorgan..." rel="noopener" target="_self" data-pt-name="hd_fs_commercialbank...">
<nav aria-label="Customer service" class="sc-a54b808b-3 comNRk">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 111 audited elements.
ARIA hidden element must not be focusable or contain focusable elements39 elements
Elements with aria-hidden="true" are removed from the accessibility API but remain keyboard-focusable, creating confusion about their visibility state. When users tab to these hidden elements, screen readers stay silent, leaving users unaware of what they've focused on or why nothing is being announced.
Audit Elements
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" class=" xgbjkcvjncofz0 bka5ftvj8o70b0 hqdhckj8o70bq" aria-hidden="true"><path fill="" d="M15.935 24.709 2.404 11.263 4.87 8.781 15.929 19.77 26.994 8.722l2.473 2.477z"></path></svg>
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" class=" xgbjkcvjncofz0 bka5ftvj8o70b0 kbbuefjj8o70br" aria-hidden="true" style="color: black;">
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" class=" xgbjkcvjncofz0 bka5ftvj8o70b0 eh1qairj8o70bs" aria-hidden="true"><path fill="" d="M4.077 7.932h24v2h-24zm0 7.013h24v2h-24zm0 7.069h24v2h-24z"></path></svg>
<span class="link__icon link__icon--end" aria-hidden="true">
<hr class="divider" aria-hidden="true" style="flex-grow: 1; border-width: 1px medium medium; border-style: solid none none; border-color: rgb(0, 94, 184) currentcolor currentcolor; border-image: initial;">
<hr class="divider" aria-hidden="true" style="flex-grow: 1; border-width: 1px medium medium; border-style: solid none none; border-color: rgb(0, 94, 184) currentcolor currentcolor; border-image: initial;">
<span class="link__icon link__icon--end" aria-hidden="true">
<span class="link__icon link__icon--end" aria-hidden="true">
<div aria-hidden="true">
<ul class="sc-1135aeb9-5 kXsmwY carousel-slide" aria-hidden="true">
Showing first 10 of 39 audited elements.
ARIA role should be appropriate for the element129 elements
Invalid ARIA role and HTML element combinations can break accessibility for entire sections of your application. When roles are used incorrectly, assistive technologies may report confusing or nonsensical information to users, making it impossible for them to understand and interact with the interface properly.
Audit Elements
<ul role="menubar" class="sc-a54b808b-4 kVGEZs">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<li role="none">
<div role="none" class="sc-a54b808b-1 cQotEX" style="position: relative;">
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<ul role="menu" class="sc-75a5baa7-2 fslAKI dropdown-sub-menu">
<li role="none">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/customer-se..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_sm_fs_accthelp" aria-current="false">
<li role="none">
Showing first 10 of 129 audited elements.
ARIA roles used must conform to valid values44 elements
Invalid ARIA role values prevent assistive technologies from understanding and communicating the element's purpose to users. Without valid roles, screen readers cannot provide information about the element's features, properties, or how users should interact with it.
Audit Elements
<ul role="menubar" class="sc-a54b808b-4 kVGEZs">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<li role="none">
<div role="none" class="sc-a54b808b-1 cQotEX" style="position: relative;">
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<li role="none">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 44 audited elements.
aria-hidden="true" must not be present on the document body1 element
Setting <body aria-hidden="true" hides all page content from assistive technologies while leaving it visible on screen. This creates a confusing experience where keyboard users can still tab to elements, but screen readers remain completely silent, providing no information about what's focused.
Audit Elements
<body id="hp-root">
Banner landmark should not be contained in another landmark1 element
Banner landmarks must be top-level to effectively designate the header portion of the page. Nested banner landmarks fail to provide the structural information screen reader users need to navigate efficiently through the page layout.
Audit Elements
<header class="sc-9c933be-0 cTqETl">
Buttons must have discernible text14 elements
Screen reader users cannot determine the purpose of buttons without an accessible name. Without a name, users don't know what action the button will perform when activated.
Audit Elements
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_chk" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_sav" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_card" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_hl" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_auto" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_investments" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_resources" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_travel" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button class="sc-1135aeb9-1 hvDByn..." data-pt-name="hp-carousel _left">
Showing first 10 of 14 audited elements.
Certain ARIA roles must be contained by particular parents17 elements
ARIA roles with missing required parent elements cannot function as intended for assistive technology users. Parent-child relationships convey essential hierarchy and context, like showing where an item sits within a tree structure. Without proper parents, this critical relationship information is lost.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
<button data-pt-name="hd_nav_fs_chk" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_sav" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_card" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_hl" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_auto" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<button data-pt-name="hd_nav_fs_investments" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
Showing first 10 of 17 audited elements.
Certain ARIA roles must contain particular children3 elements
ARIA roles missing required child elements cannot perform their intended accessibility functions. Children provide essential context, like how a treeitem relates to its parent container and siblings. Without proper children, assistive technologies cannot convey this structural information to users.
Audit Elements
<ul role="menubar" class="sc-a54b808b-4 kVGEZs">
<ul role="menubar" class="sc-4425f3b4-3 kpVNab">
<ul class="hc2ul2f144nihy0 sc-c9ce3f30-5 hjwShh" role="list">
Contentinfo landmark should not be contained in another landmark1 element
The contentinfo landmark must be at the top level to help screen reader users quickly navigate to footer information. When nested inside another landmark, it becomes harder to find, defeating its purpose of providing quick access to content information.
Audit Elements
<footer role="contentinfo">
Deprecated ARIA roles must not be used44 elements
Deprecated ARIA roles are not recognized by modern screen readers and assistive technologies. Using outdated roles means some users cannot access essential information or functionality on your site.
Audit Elements
<ul role="menubar" class="sc-a54b808b-4 kVGEZs">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<li role="none">
<div role="none" class="sc-a54b808b-1 cQotEX" style="position: relative;">
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<li role="none">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 44 audited elements.
Document should have one main landmark1 element
Every page should have exactly one main landmark that identifies the primary content. Without a main landmark, screen reader users must navigate through all content linearly to find what they're looking for, making page navigation difficult and time-consuming.
Audit Elements
<html lang="en-US">
Document should not have more than one banner landmark1 element
Multiple banner landmarks force screen reader users to sort through duplicate options to find header information. Each page should have only one banner landmark to enable quick, predictable navigation to the header without overwhelming users with unnecessary choices.
Audit Elements
<header class="sc-9c933be-0 cTqETl">
Document should not have more than one contentinfo landmark1 element
Multiple contentinfo landmarks force screen reader users to sort through extra options to find footer information. Each page should have only one content info landmark to enable quick, predictable navigation without overwhelming users with duplicate structural markers.
Audit Elements
<footer role="contentinfo">
Document should not have more than one main landmark1 element
Multiple main landmarks confuse screen reader users about where the primary content is located. Each page should have only one main landmark so users can quickly and predictably navigate to the primary content area.
Audit Elements
<main id="main" class="sc-6ffe4c39-0 biCGUD">
Documents must have <title> element to aid in navigation1 element
The page title is the first thing screen reader users hear when loading a page. Without a descriptive, unique title, users must read through the entire page to understand its contents and purpose, wasting valuable time on every page visit.
Audit Elements
<html lang="en-US">
Elements marked as presentational should be consistently ignored17 elements
Elements with role="none" or role="presentation" should be removed from the accessibility tree. Adding global ARIA attributes or making these elements focusable prevents their removal, leaving them accessible to screen readers when they should be ignored, creating unexpected and confusing behavior.
Audit Elements
<li role="none">
<li role="none">
<li role="none">
<li role="none">
<img src="/content/dam/unified-assets/logo/chase/chase-logo/additional-file-formats/logo_chase_headerfooter.svg" class=" eiji5mg1bpwpaoh p7kopva1bpwpaoi vlilk901bpwpaol st73hhl1bpwpaoo tj58eu81bpwpaod d6gj6a31bpwpao9 false false bkgkk32k3js530" alt="">
<li role="none" class="sc-4425f3b4-1 dkTIWH">
<li role="none" class="sc-4425f3b4-1 dkTIWH">
<li role="none" class="sc-4425f3b4-1 dkTIWH">
<li role="none" class="sc-4425f3b4-1 dkTIWH">
<li role="none" class="sc-4425f3b4-1 dkTIWH">
Showing first 10 of 17 audited elements.
Elements must meet minimum color contrast ratio thresholds130 elements
People with low vision or color blindness cannot read text that lacks sufficient contrast with its background. With nearly three times more people having low vision than total blindness, and 8% of men and 0.4% of women having color deficiencies, adequate contrast is essential for making text readable to millions of users.
Audit Elements
<span class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Personal</span>
<span class=" a7n2a61qocxgw0 fqecbu9qocxgwo ac8lipa5bp7pe0">Business</span>
<span class=" a7n2a61qocxgw0 fqecbu9qocxgwo ac8lipa5bp7pe0">Commercial</span>
<span class=" a7n2a61qocxgw0 fqecbu9qocxgwo ac8lipa5bp7pe0">Schedule a meeting</span>
<span class="sc-75a5baa7-1 iCgSND a7n2a61qocxgw0 fqecbu9qocxgwo ac8lipa5bp7pe0">Customer service</span>
<span class=" a7n2a61qocxgw0 fqecbu9qocxgwo ac8lipa5bp7pe0">Español</span>
<span class="sc-75a5baa7-1 iCgSND a7n2a61qocxgw0 wothuilqocxgwq ac8lipa5bp7pe0">Checking </span>
<span class="sc-75a5baa7-1 iCgSND a7n2a61qocxgw0 wothuilqocxgwq ac8lipa5bp7pe0">Savings & CDs</span>
<span class="sc-75a5baa7-1 iCgSND a7n2a61qocxgw0 wothuilqocxgwq ac8lipa5bp7pe0">Credit cards</span>
<span class="sc-75a5baa7-1 iCgSND a7n2a61qocxgw0 wothuilqocxgwq ac8lipa5bp7pe0">Home loans</span>
Showing first 10 of 130 audited elements.
Elements must only use permitted ARIA attributes111 elements
Using prohibited ARIA attributes prevents important information from reaching assistive technology users. It also causes assistive technologies to behave inconsistently as they attempt to compensate for the error.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<nav aria-label="Customer Type" class="sc-a54b808b-3 iIiEfe">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 guqjf" aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.jpmorgan..." rel="noopener" target="_self" data-pt-name="hd_fs_commercialbank...">
<nav aria-label="Customer service" class="sc-a54b808b-3 comNRk">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 111 audited elements.
Elements must only use supported ARIA attributes111 elements
Using ARIA attributes in roles where they're not allowed can disable accessibility for entire sections of your application. Invalid attribute-role combinations create conflicts that cause assistive technologies to report incorrect or nonsensical information about your interface.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<nav aria-label="Customer Type" class="sc-a54b808b-3 iIiEfe">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 guqjf" aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.jpmorgan..." rel="noopener" target="_self" data-pt-name="hd_fs_commercialbank...">
<nav aria-label="Customer service" class="sc-a54b808b-3 comNRk">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 111 audited elements.
Elements should not have tabindex greater than zero6 elements
Using tabindex values greater than 0 creates unexpected tab orders that disorient users. It makes elements appear to be skipped when users tab past them, requires setting tabindex on every element to maintain order, and forces all tabindex items to be visited before any normal elements, breaking natural navigation flow.
Audit Elements
<h1 tabindex="-1" class="sc-d3f2b880-0 ksSezh accessible-text">Chase home page</h1>
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="cm_business_banking" tabindex="0" aria-hidden="false" aria-label="Business">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://creditcards...." rel="noopener" target="_self" data-pt-name="cm_creditcard" tabindex="0" aria-hidden="false" aria-label="Credit cards">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://personal.cha..." rel="noopener" target="_self" data-pt-name="cm_checking" tabindex="0" aria-hidden="false" aria-label="Checking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.chase.co..." rel="noopener" target="_self" data-pt-name="cm_travel" tabindex="0" aria-hidden="false" aria-label="Travel">
<div class="sc-5c3f437-0 iOQVpC w-100 h-100" id="homepage-triplet" tabindex="-1">
Heading levels should only increase by one13 elements
Headings convey page structure for screen reader users the same way text size does for sighted users. Properly ordered headings (h1 through h6) allow screen reader users to quickly navigate and understand content structure, saving significant time and frustration while also improving search engine optimization.
Audit Elements
<h1 tabindex="-1" class="sc-d3f2b880-0 ksSezh accessible-text">Chase home page</h1>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Checking Accounts</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Savings Accounts & CDs</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Credit Cards</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Mortgages</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Auto</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Chase for Business</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Sports & Entertainment</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Chase Security Center</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">About Chase</h2>
Showing first 10 of 13 audited elements.
Headings should not be empty14 elements
Screen readers announce headings to help users navigate page structure. Empty headings confuse users and prevent them from understanding the page's organization. Headings should only be used to convey structure, not for visual styling, and must contain accessible text that screen readers can announce.
Audit Elements
<h1 tabindex="-1" class="sc-d3f2b880-0 ksSezh accessible-text">Chase home page</h1>
<h3 class=" a7n2a61qocxgw0 rlvrsffqocxgwg ac8lipa5bp7pe0">Choose what's right for you</h3>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Checking Accounts</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Savings Accounts & CDs</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Credit Cards</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Mortgages</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Auto</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Chase for Business</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Sports & Entertainment</h2>
<h2 class=" a7n2a61qocxgw0 rd6a38tqocxgwp ac8lipa5bp7pe0">Chase Security Center</h2>
Showing first 10 of 14 audited elements.
IDs used in ARIA and labels must be unique5 elements
Duplicate IDs break the accessibility of ARIA elements, form labels, and table headers. When IDs are duplicated, assistive technologies and scripts only reference the first instance, causing subsequent elements with the same ID to be ignored or incorrectly associated.
Audit Elements
<span class="esd00m014ff9w40" id="nav-logo-link-text">Chase logo, links to Chase home</span>
<input class="public-logon input l..." id="userId-text-input-fi..." placeholder="" data-validate="userId" required="" aria-describedby="" aria-invalid="false" autocomplete="username" type="text" value="" style="width: 100%; font-si...">
<input min="0" class="public-logon input-p..." id="password-text-input-..." placeholder="" required="" data-required="required" aria-describedby="" aria-invalid="false" autocomplete="off" type="password" value="" name="password" style="width: 100%; font-si...">
<input id="rememberMe" class="row rememberMe-checkbox2 chaseanalytics-track-element" tabindex="0" data-pt-name="unknwnrememberme" type="checkbox" style="position: absolute; opacity: 0; cursor: pointer;">
<span class="esd00m014ff9w40" id="side-nav-logo-link-text">Chase logo, links to Chase home</span>
Images must have alternative text6 elements
Screen readers cannot translate images into text without alt attributes. Alternative text is essential for blind users and beneficial for users with low vision or color blindness, providing the same information that sighted users get from viewing the image.
Audit Elements
<img src="/content/dam/unified-assets/logo/chase/chase-logo/additional-file-formats/logo_chase_headerfooter.svg" class=" eiji5mg1bpwpaoh p7kopva1bpwpaoi vlilk901bpwpaol st73hhl1bpwpaoo tj58eu81bpwpaod d6gj6a31bpwpao9 false false bkgkk32k3js530" alt="">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/briefcase/mds_ill_briefcase_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/card/mds_ill_card_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/check/mds_ill_check_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified-assets/illustration/chase-spot-illustrations/plane/mds_ill_plane_linear_gry.svg" alt="" class="sc-fcd37aa-3 iPRvis">
<img src="/content/dam/unified..." class=" eiji5mg1bpwpaoh p7k..." data-testid="footer-logo" loading="lazy" alt="Chase logo, links to...">
Inline text spacing must be adjustable with custom stylesheets41 elements
Single-spaced text makes it difficult for people with cognitive disabilities to track lines while reading. Providing line spacing between 1.5 to 2 helps these users start a new line more easily after finishing the previous one.
Audit Elements
<div class="oqrpr6l4xfda00 j1obkiu4xfda01a z38nu5r4xfda06" style="padding-top: 0.5rem;">
<div class="oqrpr6l4xfda00 j1obkiu4xfda01a z38nu5r4xfda06" style="padding-top: 0.5rem;">
<div role="none" class="sc-a54b808b-1 cQotEX" style="position: relative;">
<div style="padding: 1rem 0px;">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.chase.co..." rel="noopener" data-pt-name="hd_fs_chase_logo" aria-labelledby="nav-logo-link-text" style="display: flex;">
<div class="oqrpr6l4xfda00 pfso01e4xfda010 z38nu5r4xfda06" style="text-align: right;">
<div role="none" class="sc-4425f3b4-6 eyDRzM" style="position: relative;">
<div role="none" class="sc-4425f3b4-6 eyDRzM" style="position: relative;">
<div role="none" class="sc-4425f3b4-6 eyDRzM" style="position: relative;">
<div role="none" class="sc-4425f3b4-6 eyDRzM" style="position: relative;">
Showing first 10 of 41 audited elements.
Interactive controls must not be nested6 elements
Nested interactive elements create empty tab stops where screen readers remain silent. When users tab to a focusable element inside another interactive control, they receive no information about its name, role, or state, creating a confusing and broken navigation experience.
Audit Elements
<button class="sc-1135aeb9-1 hvDByn..." data-pt-name="hp-carousel _left">
<button class="chaseanalytics-track-link carousel-bullet active" data-pt-name="carousel-slide-1" aria-label="Show slide 1 of 3, selected" style="padding: unset;"><span class="esd00m014ff9w40">Slide 1</span></button>
<button class="chaseanalytics-track-link carousel-bullet " data-pt-name="carousel-slide-2" aria-label="Show slide 2 of 3" style="padding: unset;"><span class="esd00m014ff9w40">Slide 2</span></button>
<button class="chaseanalytics-track-link carousel-bullet " data-pt-name="carousel-slide-3" aria-label="Show slide 3 of 3" style="padding: unset;"><span class="esd00m014ff9w40">Slide 3</span></button>
<button class="sc-1135aeb9-1 hvDByn..." data-pt-name="hp-carousel _right">
<img src="/content/dam/unified..." class=" eiji5mg1bpwpaoh p7k..." data-testid="footer-logo" loading="lazy" alt="Chase logo, links to...">
Interactive elements must have a visible focus indicator63 elements
Sighted keyboard users rely on a visible focus indicator to know where they are on the page. When focus styles are missing, too subtle, or have insufficient contrast against the surrounding colors, users cannot tell which element will respond when they press Enter or Space, making keyboard navigation slow and error-prone. This especially affects people with motor impairments who cannot use a mouse and people with low vision who need clear, high-contrast indicators.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="#main">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="https://www.jpmorgan.com/commercial-banking" rel="noopener" target="_self" data-pt-name="hd_fs_commercialbanking">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_meeting">
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-tr..." role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="/digital/resources/search-results.html" role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nm..." aria-disabled="false" href="https://www.chase.com" rel="noopener" data-pt-name="hd_fs_chase_logo" aria-labelledby="nav-logo-link-text" style="display: flex;">
<button data-pt-name="hd_nav_fs_chk" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-tr..." role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
Showing first 10 of 63 audited elements.
Landmarks should have a unique role or role/label/title (i.e. accessible name) combination7 elements
Each landmark on a page must have either a unique role or a unique accessible name. Duplicate landmarks confuse screen reader users about which section they're navigating to, making it difficult to efficiently move through the page structure.
Audit Elements
<header class="sc-9c933be-0 cTqETl">
<nav aria-label="Customer Type" class="sc-a54b808b-3 iIiEfe">
<nav aria-label="Customer service" class="sc-a54b808b-3 comNRk">
<nav>
<main id="main" class="sc-6ffe4c39-0 biCGUD">
<div role="region" aria-label="Chase Product Carousel" class="sc-1135aeb9-0 hExHXb carousel">
<footer role="contentinfo">
lang attribute must have a valid value1 element
Screen readers use language-specific pronunciation libraries that must match the content's language. Invalid language declarations cause screen readers to use the wrong pronunciation library, making content sound confusing or unintelligible, especially for multilingual users who access content in multiple languages.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
Links must have discernible text87 elements
Keyboard users and screen reader users can only interact with links that have accessible names and can receive focus. Without proper names, users don't know where links lead. Without keyboard focus, users who cannot use a mouse cannot activate the links at all.
Audit Elements
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 sc-8d9e81cb-0 UkXgX" aria-disabled="false" href="#main"><span class=" a7n2a61qocxgw0 p165l9cqocxgwt ac8lipa5bp7pe0"><span dir="ltr">Skip to main content</span></span></a>
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 guqjf" aria-disabled="false" href="https://www.chase.com/" rel="noopener" target="_self" data-pt-name="hd_fs_personal">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="hd_fs_businessbanking">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.jpmorgan..." rel="noopener" target="_self" data-pt-name="hd_fs_commercialbank...">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://www.chase.co..." rel="noopener" data-pt-name="hd_fs_chase_logo" aria-labelledby="nav-logo-link-text" style="display: flex;">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/business" rel="noopener" target="_self" data-pt-name="cm_business_banking" tabindex="0" aria-hidden="false" aria-label="Business">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="https://creditcards...." rel="noopener" target="_self" data-pt-name="cm_creditcard" tabindex="0" aria-hidden="false" aria-label="Credit cards">
Showing first 10 of 87 audited elements.
Main landmark should not be contained in another landmark1 element
The main landmark must be at the top level and not nested inside other landmarks. This ensures screen reader users can quickly navigate to the primary content without searching through complex hierarchy, making page navigation simpler and more predictable.
Audit Elements
<main id="main" class="sc-6ffe4c39-0 biCGUD">
Page must have means to bypass repeated blocks1 element
Keyboard-only users must tab through all navigation and header content before reaching the main content, which can take several minutes and cause physical pain for users with motor limitations. Bypass mechanisms like skip links allow these users to jump directly to main content, saving time and reducing fatigue.
Audit Elements
<html lang="en-US">
Page should contain a level-one heading1 element
Screen reader users use keyboard shortcuts to jump directly to the first h1, expecting to land at the main content. Without an h1 or with a misplaced one, users must listen to more of the page to understand its structure, wasting valuable time on every page visit.
Audit Elements
<html lang="en-US">
Required ARIA attributes must be provided44 elements
ARIA widget roles need required attributes to describe their current state. Without these attributes, screen readers cannot communicate essential information like whether a checkbox is checked or a slider's current value, leaving users unable to interact effectively with the widget.
Audit Elements
<ul role="menubar" class="sc-a54b808b-4 kVGEZs">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="/meeting-scheduler/getstarted" role="menuitem" rel="noopener" target="_self" ...>
<li role="none">
<div role="none" class="sc-a54b808b-1 cQotEX" style="position: relative;">
<button data-pt-name="hd_nav_fs_customerserv" class="sc-eb43c12d-0 eQoYeJ xpins-click chaseanalytics-track-link sc-75a5baa7-0 gIQhai dropdown-label undefined" role="menuitem" aria-haspopup="true" aria-expanded="false" aria-label="">
<li role="none">
<a class="fk205of1vfdbab1 o5g3ebd1vfdbab0 hdvm5et1vfdbab5 nmst0ts1vfdbab3 onjb3cd1vfdbab7 fjkrdh61d6nc7e0 xpins-click chaseanalytics-track-link sc-a54b808b-0 fACvdH" aria-disabled="false" href="https://www.chase.com/espanol" role="menuitem" rel="noopener" lang="es" data-pt-name="hd_espanol">
<li role="none">
<a class="fk205of1vfdbab1 o5g3..." aria-disabled="false" href="/digital/resources/s..." role="menuitem" rel="noopener" target="_self" data-pt-name="hd_fs_search" type="link">
Showing first 10 of 44 audited elements.
Users should be able to zoom and scale the text up to 500%1 element
The user-scalable="no" and restrictive maximum-scale parameters prevent people with low vision from zooming to read content. Users who rely on browser zoom to enlarge text are blocked from accessing content at a readable size, violating their need to scale pages up to 5x zoom.
Audit Elements
<meta name="viewport" content="width=device-width, initial-scale=1">
Zooming and scaling must not be disabled1 element
Setting user-scalable="no" or maximum-scale less than 2 prevents people with low vision from zooming to read content. Users who enlarge text in their browsers are blocked from making content readable, violating accessibility guidelines that require supporting at least 200% zoom.
Audit Elements
<meta name="viewport" content="width=device-width, initial-scale=1">