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Web Accessibility Scoreboard

by A11y Pulse

How accessible is the web you use every day? We scan hundreds of popular websites and rate each one with an accessibility score out of 100.

Get an instant accessibility score for your site.

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PayPalpaypal.com

Screenshot of PayPal

Accessibility Score

55Poor

Issues Found

52Serious3Moderate

Issues Found

ARIA hidden element must not be focusable or contain focusable elements

Elements with aria-hidden="true" are removed from the accessibility API but remain keyboard-focusable, creating confusion about their visibility state. When users tab to these hidden elements, screen readers stay silent, leaving users unaware of what they've focused on or why nothing is being announced.

Learn more

Failing Elements

#featured-tab-content-2
<div class="text-group-item-info" aria-hidden="true" id="featured-tab-content-2" role="tabpanel" aria-labelledby="tab-2">

Fix all of the following:

  • Focusable content should have tabindex="-1" or be removed from the DOM
#featured-tab-content-3
<div class="text-group-item-info" aria-hidden="true" id="featured-tab-content-3" role="tabpanel" aria-labelledby="tab-3">

Fix all of the following:

  • Focusable content should have tabindex="-1" or be removed from the DOM
#featured-tab-content-4
<div class="text-group-item-info" aria-hidden="true" id="featured-tab-content-4" role="tabpanel" aria-labelledby="tab-4">

Fix all of the following:

  • Focusable content should have tabindex="-1" or be removed from the DOM
Elements must meet minimum color contrast ratio thresholds

People with low vision or color blindness cannot read text that lacks sufficient contrast with its background. With nearly three times more people having low vision than total blindness, and 8% of men and 0.4% of women having color deficiencies, adequate contrast is essential for making text readable to millions of users.

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Failing Elements

._phone-frame-brand-moment_1ojo8_30 > .brand-moment-content.ppcmsnodeweb-1r0nmqj > .brand-moment-content-wrapper > .brand-moment-content-sticky.brand-moment-content-text > .heading-text-size-display-1.brand-moment-content-headline.heading-text-style
<span class="brand-moment-content-headline heading-text-style heading-text-size-display-1">pay</span>

Fix any of the following:

  • Element has insufficient color contrast of 1.79 (foreground color: #ffffff, background color: #60cdff, font size: 108.2pt (144.214px), font weight: bold). Expected contrast ratio of 3:1
._phone-frame-brand-moment_1ojo8_30 > .brand-moment-content.ppcmsnodeweb-1r0nmqj > .brand-moment-content-wrapper > .brand-moment-content-text:nth-child(2) > .heading-text-size-display-1.brand-moment-content-headline.heading-text-style
<span class="brand-moment-content-headline heading-text-style heading-text-size-display-1">smarter</span>

Fix any of the following:

  • Element has insufficient color contrast of 1.79 (foreground color: #ffffff, background color: #60cdff, font size: 108.2pt (144.214px), font weight: bold). Expected contrast ratio of 3:1
#manageCookiesLink
<a id="manageCookiesLink" href="https://www.paypal.com/myaccount/privacy/cookiePrefs?locale=en_US" pagename="Pay, Send and Save Money with PayPal | PayPal US|managecookies">Manage cookies and learn more</a>

Fix any of the following:

  • Element has insufficient color contrast of 4.27 (foreground color: #0070e0, background color: #f0f2f9, font size: 12.0pt (16px), font weight: normal). Expected contrast ratio of 4.5:1
Heading levels should only increase by one

Headings convey page structure for screen reader users the same way text size does for sighted users. Properly ordered headings (h1 through h6) allow screen reader users to quickly navigate and understand content structure, saving significant time and frustration while also improving search engine optimization.

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Failing Elements

#cookieTitle
<h4 class="styles_text-title_medium__awycp4g CookieBanner_text" data-ppui-info="title-text" id="cookieTitle">

Fix any of the following:

  • Heading order invalid
Page should contain a level-one heading

Screen reader users use keyboard shortcuts to jump directly to the first h1, expecting to land at the main content. Without an h1 or with a misplaced one, users must listen to more of the page to understand its structure, wasting valuable time on every page visit.

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Failing Elements

html
<html lang="en-US" dir="ltr" class="js">

Fix all of the following:

  • Page must have a level-one heading
All page content should be contained by landmarks

Content should be organized within high-level landmark regions like <header>, <navigation>, <main>, and <footer>. Content outside these sections is difficult to find and its purpose may be unclear, making navigation inefficient for screen reader users who rely on landmarks to understand page structure.

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Failing Elements

.disclosure-text-color
<div class="disclosure-text-color disclosure ppe ppe-palette" style="opacity:0;transform:translateX(0rem) translateY(0rem) scale(1) translateZ(0)">

Fix any of the following:

  • Some page content is not contained by landmarks
#ccpaCookieContent_wrapper
<div id="ccpaCookieContent_wrapper" class="CookieContent_wrapper">

Fix any of the following:

  • Some page content is not contained by landmarks

Passed Audits

[role="img"] elements must have alternative text

Screen readers cannot convert visual images with role="img" into text without an accessible alternative. All users with visual disabilities, from complete blindness to low vision and color blindness, require text alternatives to access the information that images convey.

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Audit Elements

.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">
.ppcmsnodeweb-18byuhn
<div class="ppcmsnodeweb-18byuhn" role="img" aria-label="Mother and child cuddling and laughing">
<html> element must have a lang attribute

Screen readers need language information to switch between pronunciation libraries. Without a specified language, screen readers default to the user's preferred language, resulting in incorrect pronunciation that sounds like a strange accent and makes content difficult or impossible to understand.

Learn more

Audit Elements

html
<html lang="en-US" dir="ltr" class="js">
<html> element must have a valid value for the lang attribute

Screen readers use language-specific sound libraries for proper pronunciation. Invalid language attributes cause screen readers to use the wrong library, making text sound like a confusing accent or completely unintelligible, especially for multilingual users who access content in multiple languages.

Learn more

Audit Elements

html
<html lang="en-US" dir="ltr" class="js">
<li> elements must be contained in a <ul> or <ol>

Lists require proper semantic hierarchy with ul or ol parent elements and li child elements. This structure allows screen readers to announce when users enter a list, how many items it contains, and which item they're currently on, providing essential context for understanding the content.

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Audit Elements

._main-menu-list_1hl90_2119:nth-child(1) > li:nth-child(1)
<li>
._main-menu-list_1hl90_2119:nth-child(1) > li:nth-child(2)
<li>
._main-menu-list_1hl90_2119:nth-child(1) > li:nth-child(3)
<li>
._main-menu-list_1hl90_2119:nth-child(1) > li:nth-child(4)
<li>
._main-menu-list_1hl90_2119:nth-child(2) > li
<li>
._hero-segment-control-group_kw687_1 > ul > li:nth-child(1)
<li>
._hero-segment-control-group_kw687_1 > ul > li:nth-child(2)
<li>
.image-lane-position-start > .image-grid-item:nth-child(1)
<li class="image-grid-item" style="opacity:0;transform:translateX(0rem) translateY(2.25rem) scale(1) translateZ(0)">
.image-lane-position-start > .image-grid-item:nth-child(2)
<li class="image-grid-item" style="opacity:0;transform:translateX(0rem) translateY(2.25rem) scale(1) translateZ(0)">
.image-lane-position-start > .image-grid-item:nth-child(3)
<li class="image-grid-item" style="opacity:0;transform:translateX(0rem) translateY(2.25rem) scale(1) translateZ(0)">

Showing first 10 of 41 audited elements.

<ul> and <ol> must only directly contain <li>, <script> or <template> elements

Lists must contain only li elements as direct children (besides non-content elements like script or style). When other content elements appear within ul or ol tags, screen readers cannot properly inform users they're listening to list items, breaking the expected list navigation experience.

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Audit Elements

._main-menu-list_1hl90_2119:nth-child(1)
<ul class="_main-menu-list_1hl90_2119">
._main-menu-list_1hl90_2119:nth-child(2)
<ul class="_main-menu-list_1hl90_2119">
._hero-segment-control-group_kw687_1 > ul
<ul>
.image-lane-position-start
<ul class="image-lane image-lane-position-start image-lane-edge-column-media-ratio-4-5 ppcmsnodeweb-d4fcib" style="will-change:auto;transform:translateY(0vw) translateZ(0)" tabindex="-1">
.image-lane-position-middle
<ul class="image-lane image-lane-position-middle ppcmsnodeweb-1lzfk43" style="will-change:auto;transform:translateY(0) translateZ(0)" tabindex="-1">
.image-lane-position-end
<ul class="image-lane image-lane-position-end image-lane-edge-column-media-ratio-4-5 ppcmsnodeweb-v9yyuk" style="will-change:auto;transform:translateY(0vw) translateZ(0)" tabindex="-1">
._footer-main_1babi_1161
<ul class="_footer-main_1babi_1161 _ul-main-links_1babi_1206">
._footer-secondary_1babi_1166
<ul class="_footer-secondary_1babi_1166 _footer-corplinks_1babi_1247">
._footer-tertiary_1babi_1167
<ul class="_footer-tertiary_1babi_1167 _copyright-section_1babi_1253 _top-border_1babi_1279">
All page content should be contained by landmarks

Content should be organized within high-level landmark regions like <header>, <navigation>, <main>, and <footer>. Content outside these sections is difficult to find and its purpose may be unclear, making navigation inefficient for screen reader users who rely on landmarks to understand page structure.

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Audit Elements

#root
<div id="root">
.document-body-root
<div class="document-body-root" data-hosted-by="ppcmsnodeweb" dir="ltr" data-source="0">
.document-body-root > div:nth-child(1)
<div><!-- [globalnav:fragment:regionalbanner] --></div>
#globalnav-header
<div id="globalnav-header" data-nav-version="rebrand" data-nav-sub-version="v1" data-glnv-source="service">
header
<header data-building-block="organism" translate="no" data-theme="ppe" class="_gn-header_1hl90_117..." style="max-height: 5.5rem; ...">
._gn-header-outer__wrapper_1hl90_2039
<div class="_gn-header-outer__wrapper_1hl90_2039">
._gn-header__wrapper_1hl90_2488
<div class="_gn-header__wrapper_1hl90_2488 _container_1hl90_1616">
._pypl-logo-wrapper_1hl90_1821
<div class="_pypl-logo-wrapper_1hl90_1821 undefined _paypal-logo-desktop_1hl90_2585 _paypal-logo-mobile_1hl90_2614">
._pypl-logo_1bvd8_4
<a href="/us/home?locale.x=en..." data-pa-click="{"link":"Header-Logo..." data-testid="header-logo" style="background-image: ur..." class="_pypl-logo_1bvd8_4 _...">
#main-menu
<nav id="main-menu" class="_main-menu_1hl90_1153">

Showing first 10 of 656 audited elements.

Alternative text of images should not be repeated as text

Duplicating alternative text adjacent to an image or link forces screen readers to announce the same information twice. This redundancy is unnecessary and confusing, especially when image buttons repeat their labels in nearby text.

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Audit Elements

img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
ARIA attributes must be used as specified for the element's role

Using ARIA attributes where they're not expected causes unpredictable behavior in assistive technologies. Following the ARIA specification ensures that screen readers and other tools can properly interpret and communicate your content's meaning to people with disabilities.

Learn more

Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\32 Coq4lwsr6A2vPJhmWIFW0
<a id="2Coq4lwsr6A2vPJhmWIFW0" href="https://developer.paypal.com/home/" aria-label="Developer" data-text="Developer" data-pa-click="{"link":"Header-MainMenu-Developer","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#\31 lrVWz9aCIu8eDUpf1ycuY
<a id="1lrVWz9aCIu8eDUpf1ycuY" href="/us/cshelp/personal?locale.x=en_US" aria-label="Help" data-text="Help" data-pa-click="{"link":"Header-MainMenu-Help","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
._hero-segment-control-group_kw687_1
<nav class="_hero-segment-control-group_kw687_1 ppe" aria-label="Personal and Business page">
._hero-segment-control-tab-is-active_12n73_20
<a href="home" aria-current="page" data-text="Personal" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Personal","event_name":"general_segment_control_tab_clicked"}" ...>
._hero-segment-control-tab-index-2_12n73_23
<a href="business" aria-current="false" data-text="Business" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Business","event_name":"general_segment_control_tab_clicked"}" class="_hero-segment-control-tab_12n73_1 _hero-segment-control-tab-index-2_12n73_23">
img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">

Showing first 10 of 28 audited elements.

ARIA attributes must conform to valid names

Misspelled or non-existent ARIA attributes cannot perform their intended accessibility function. Assistive technologies rely on correctly spelled, current ARIA attributes to convey proper user interface behaviors and structural information to people with disabilities.

Learn more

Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\32 Coq4lwsr6A2vPJhmWIFW0
<a id="2Coq4lwsr6A2vPJhmWIFW0" href="https://developer.paypal.com/home/" aria-label="Developer" data-text="Developer" data-pa-click="{"link":"Header-MainMenu-Developer","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#\31 lrVWz9aCIu8eDUpf1ycuY
<a id="1lrVWz9aCIu8eDUpf1ycuY" href="/us/cshelp/personal?locale.x=en_US" aria-label="Help" data-text="Help" data-pa-click="{"link":"Header-MainMenu-Help","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
._hero-segment-control-group_kw687_1
<nav class="_hero-segment-control-group_kw687_1 ppe" aria-label="Personal and Business page">
._hero-segment-control-tab-is-active_12n73_20
<a href="home" aria-current="page" data-text="Personal" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Personal","event_name":"general_segment_control_tab_clicked"}" ...>
._hero-segment-control-tab-index-2_12n73_23
<a href="business" aria-current="false" data-text="Business" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Business","event_name":"general_segment_control_tab_clicked"}" class="_hero-segment-control-tab_12n73_1 _hero-segment-control-tab-index-2_12n73_23">
img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">

Showing first 10 of 28 audited elements.

ARIA attributes must conform to valid values

ARIA attributes must contain correctly spelled values that match the attribute's expected options. Invalid values prevent the accessibility feature from working, making content inaccessible to assistive technology users who depend on these attributes for navigation and interaction.

Learn more

Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\32 Coq4lwsr6A2vPJhmWIFW0
<a id="2Coq4lwsr6A2vPJhmWIFW0" href="https://developer.paypal.com/home/" aria-label="Developer" data-text="Developer" data-pa-click="{"link":"Header-MainMenu-Developer","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#\31 lrVWz9aCIu8eDUpf1ycuY
<a id="1lrVWz9aCIu8eDUpf1ycuY" href="/us/cshelp/personal?locale.x=en_US" aria-label="Help" data-text="Help" data-pa-click="{"link":"Header-MainMenu-Help","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
._hero-segment-control-group_kw687_1
<nav class="_hero-segment-control-group_kw687_1 ppe" aria-label="Personal and Business page">
._hero-segment-control-tab-is-active_12n73_20
<a href="home" aria-current="page" data-text="Personal" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Personal","event_name":"general_segment_control_tab_clicked"}" ...>
._hero-segment-control-tab-index-2_12n73_23
<a href="business" aria-current="false" data-text="Business" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Business","event_name":"general_segment_control_tab_clicked"}" class="_hero-segment-control-tab_12n73_1 _hero-segment-control-tab-index-2_12n73_23">
img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">

Showing first 10 of 27 audited elements.

ARIA hidden element must not be focusable or contain focusable elements

Elements with aria-hidden="true" are removed from the accessibility API but remain keyboard-focusable, creating confusion about their visibility state. When users tab to these hidden elements, screen readers stay silent, leaving users unaware of what they've focused on or why nothing is being announced.

Learn more

Audit Elements

.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(1)
<span aria-hidden="true" class="scroll-number-scroller-item">0</span>
.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(2)
<span aria-hidden="true" class="scroll-number-scroller-item">1</span>
.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(3)
<span aria-hidden="true" class="scroll-number-scroller-item">2</span>
.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(4)
<span aria-hidden="true" class="scroll-number-scroller-item">3</span>
.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(5)
<span aria-hidden="true" class="scroll-number-scroller-item">4</span>
.scroll-number-scroller-item[aria-hidden="true"]:nth-child(6)
<span aria-hidden="true" class="scroll-number-scroller-item">5</span>
.scroll-number-scroller-item[aria-hidden="true"]:nth-child(7)
<span aria-hidden="true" class="scroll-number-scroller-item">6</span>
.scroll-number-distancing-animation > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(1)
<span aria-hidden="true" class="scroll-number-scroller-item">0</span>
.scroll-number-distancing-animation > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(2)
<span aria-hidden="true" class="scroll-number-scroller-item">1</span>
.scroll-number-distancing-animation > .scroll-number-slot-machine.heading-text-size-headline-4 > .scroll-number-number-range > .scroll-number-scroller > .scroll-number-scroller-item[aria-hidden="true"]:nth-child(3)
<span aria-hidden="true" class="scroll-number-scroller-item">2</span>

Showing first 10 of 17 audited elements.

ARIA role should be appropriate for the element

Invalid ARIA role and HTML element combinations can break accessibility for entire sections of your application. When roles are used incorrectly, assistive technologies may report confusing or nonsensical information to users, making it impossible for them to understand and interact with the interface properly.

Learn more

Audit Elements

._pypl-btn--outline-white_1q7vs_39
<a href="/us/webapps/mpp/acco..." data-testid="legacy-mobile-signup" data-pa-click="{"link":"Header-Main..." role="link" class="_pypl-btn_1q7vs_1 _p...">
#submenu-5kfmFZA8oQqqp7LiFQxY1d
<div id="submenu-5kfmFZA8oQqqp7LiFQxY1d" aria-label="Personal" role="region" class="_submenu-wrapper_1hl90_1292">
#submenu-3KgLe8jd04LdVBrvITE9YZ
<div id="submenu-3KgLe8jd04LdVBrvITE9YZ" aria-label="Business" role="region" class="_submenu-wrapper_1hl90_1292">
#submenu-afjNhtseg9CdMaQfAzMdWj
<div id="submenu-afjNhtseg9CdMaQfAzMdWj" aria-label="Advertiser" role="region" class="_submenu-wrapper_1hl90_1292">
#_ul-btn_1hl90_1
<a href="/signin?locale.x=en_..." target="_self" id="_ul-btn_1hl90_1" role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
#_signup-button_1hl90_1
<a href="/us/webapps/mpp/acco..." target="_self" id="_signup-button_1hl90..." role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
._phone-frame-logo-image_1ojo8_26
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 167 56" fill="none" role="presentation" class="_phone-frame-logo-image_1ojo8_26">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">
.ppcmsnodeweb-18byuhn
<div class="ppcmsnodeweb-18byuhn" role="img" aria-label="Mother and child cuddling and laughing">

Showing first 10 of 18 audited elements.

ARIA roles used must conform to valid values

Invalid ARIA role values prevent assistive technologies from understanding and communicating the element's purpose to users. Without valid roles, screen readers cannot provide information about the element's features, properties, or how users should interact with it.

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Audit Elements

#_ul-btn_1hl90_1
<a href="/signin?locale.x=en_..." target="_self" id="_ul-btn_1hl90_1" role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
#_signup-button_1hl90_1
<a href="/us/webapps/mpp/acco..." target="_self" id="_signup-button_1hl90..." role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
._phone-frame-logo-image_1ojo8_26
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 167 56" fill="none" role="presentation" class="_phone-frame-logo-image_1ojo8_26">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">
.ppcmsnodeweb-18byuhn
<div class="ppcmsnodeweb-18byuhn" role="img" aria-label="Mother and child cuddling and laughing">
#featured-tab-content-1
<div class="text-group-item-info content-active" aria-hidden="false" id="featured-tab-content-1" role="tabpanel" aria-labelledby="tab-1">
aria-hidden="true" must not be present on the document body

Setting <body aria-hidden="true" hides all page content from assistive technologies while leaving it visible on screen. This creates a confusing experience where keyboard users can still tab to elements, but screen readers remain completely silent, providing no information about what's focused.

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Audit Elements

body
<body class=" _menu-open-dw-smb-rebrand_1hl90_2075 ccpaCookieBanner-acceptedAll" style="overflow: auto;">
Banner landmark should not be contained in another landmark

Banner landmarks must be top-level to effectively designate the header portion of the page. Nested banner landmarks fail to provide the structural information screen reader users need to navigate efficiently through the page layout.

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Audit Elements

header
<header data-building-block="organism" translate="no" data-theme="ppe" class="_gn-header_1hl90_117..." style="max-height: 5.5rem; ...">
Buttons must have discernible text

Screen reader users cannot determine the purpose of buttons without an accessible name. Without a name, users don't know what action the button will perform when activated.

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Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#acceptAllButton
<button class="styles_button_base__6ka6j61 styles_button_size_lg__6ka6j62 styles_button_overlay__6ka6j69 styles_button_full_width__6ka6j6l acceptButton" data-ppui-info="" id="acceptAllButton" tab-index="0" pagename="Pay, Send and Save Money with PayPal | PayPal US|acceptcookies">Accept</button>
#bannerDeclineButton
<button class="styles_button_base__6ka6j61 styles_button_size_lg__6ka6j62 styles_button_overlay__6ka6j69 styles_button_full_width__6ka6j6l declineButton" data-ppui-info="" id="bannerDeclineButton" tab-index="0">Decline</button>
#bannerCloseButton
<button data-ppui-info="" class="styles_icon-button_base__134l21c8 styles_icon-button_size_lg__134l21c7 styles_icon-button_size__134l21c4 styles_icon-button_tertiary__134l21cd close_icon" type="button" id="bannerCloseButton">
Contentinfo landmark should not be contained in another landmark

The contentinfo landmark must be at the top level to help screen reader users quickly navigate to footer information. When nested inside another landmark, it becomes harder to find, defeating its purpose of providing quick access to content information.

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Audit Elements

#footer
<footer data-building-block="organism" id="footer" translate="no" data-theme="ppe" class="_global-footer_1babi_1090 _rebrand-footer_1babi_1093 _ppe_1babi_11 _supreme-font_1babi_987 _compact-grid_1babi_965 _black_1babi_135">
Deprecated ARIA roles must not be used

Deprecated ARIA roles are not recognized by modern screen readers and assistive technologies. Using outdated roles means some users cannot access essential information or functionality on your site.

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Audit Elements

#_ul-btn_1hl90_1
<a href="/signin?locale.x=en_..." target="_self" id="_ul-btn_1hl90_1" role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
#_signup-button_1hl90_1
<a href="/us/webapps/mpp/acco..." target="_self" id="_signup-button_1hl90..." role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
._phone-frame-logo-image_1ojo8_26
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 167 56" fill="none" role="presentation" class="_phone-frame-logo-image_1ojo8_26">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">
.ppcmsnodeweb-18byuhn
<div class="ppcmsnodeweb-18byuhn" role="img" aria-label="Mother and child cuddling and laughing">
#featured-tab-content-1
<div class="text-group-item-info content-active" aria-hidden="false" id="featured-tab-content-1" role="tabpanel" aria-labelledby="tab-1">
Document should have one main landmark

Every page should have exactly one main landmark that identifies the primary content. Without a main landmark, screen reader users must navigate through all content linearly to find what they're looking for, making page navigation difficult and time-consuming.

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Audit Elements

html
<html lang="en-US" dir="ltr" class="js">
Document should not have more than one banner landmark

Multiple banner landmarks force screen reader users to sort through duplicate options to find header information. Each page should have only one banner landmark to enable quick, predictable navigation to the header without overwhelming users with unnecessary choices.

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Audit Elements

header
<header data-building-block="organism" translate="no" data-theme="ppe" class="_gn-header_1hl90_117..." style="max-height: 5.5rem; ...">
Document should not have more than one contentinfo landmark

Multiple contentinfo landmarks force screen reader users to sort through extra options to find footer information. Each page should have only one content info landmark to enable quick, predictable navigation without overwhelming users with duplicate structural markers.

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Audit Elements

#footer
<footer data-building-block="organism" id="footer" translate="no" data-theme="ppe" class="_global-footer_1babi_1090 _rebrand-footer_1babi_1093 _ppe_1babi_11 _supreme-font_1babi_987 _compact-grid_1babi_965 _black_1babi_135">
Document should not have more than one main landmark

Multiple main landmarks confuse screen reader users about where the primary content is located. Each page should have only one main landmark so users can quickly and predictably navigate to the primary content area.

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Audit Elements

.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
Documents must have <title> element to aid in navigation

The page title is the first thing screen reader users hear when loading a page. Without a descriptive, unique title, users must read through the entire page to understand its contents and purpose, wasting valuable time on every page visit.

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Audit Elements

html
<html lang="en-US" dir="ltr" class="js">
Elements marked as presentational should be consistently ignored

Elements with role="none" or role="presentation" should be removed from the accessibility tree. Adding global ARIA attributes or making these elements focusable prevents their removal, leaving them accessible to screen readers when they should be ignored, creating unexpected and confusing behavior.

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Audit Elements

._phone-frame-logo-image_1ojo8_26
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 167 56" fill="none" role="presentation" class="_phone-frame-logo-image_1ojo8_26">
Elements must meet minimum color contrast ratio thresholds

People with low vision or color blindness cannot read text that lacks sufficient contrast with its background. With nearly three times more people having low vision than total blindness, and 8% of men and 0.4% of women having color deficiencies, adequate contrast is essential for making text readable to millions of users.

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Audit Elements

.featured-cta-section-headline > span
<span style="transform:none">Get the app</span>
.body-text-size-body-large-bold
<p class="body-text-style body-text-size-body-large-bold">Get the PayPal app</p>
#\34 A6XO7WgDy85tftMQp511Y > ._footer-link_1babi_1165[target="_self"]
<a href="/us/cshelp/personal?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Help","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
#\37 ihRd6mCPNFTkOZ0wblFok > ._footer-link_1babi_1165[target="_self"]
<a href="/us/smarthelp/contact-us?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Contact","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
#\37 ACjy3wMaxV05EhkuV35nZ > ._footer-link_1babi_1165[target="_self"]
<a href="/us/digital-wallet/paypal-consumer-fees?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Fees","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
a[href="/us/security?locale.x=en_US"]
<a href="/us/security?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Security Center","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
#\35 hfuEIwSi2AgdW9TmHTAw4 > ._footer-link_1babi_1165[target="_self"]
<a href="/us/privacy-center/home?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Privacy Center","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
#\31 19CYzD5fJttQGUqh4vsY1 > ._footer-link_1babi_1165[target="_self"]
<a href="/us/webapps/mpp/shopping-selection?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Shop","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
#\33 iTPcobLhb3HN1DO1Q9PZ9 > ._footer-link_1babi_1165
<a href="/us/digital-wallet/mobile-apps?locale.x=en_US" data-pa-click="{"link":"Footer-Apps","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">
._footer-link_1babi_1165[href="/us/enterprise?locale.x=en_US"][target="_self"]
<a href="/us/enterprise?locale.x=en_US" target="_self" data-pa-click="{"link":"Footer-Enterprise","event_name":"ppcom_footer_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_footer-link_1babi_1165">

Showing first 10 of 56 audited elements.

Elements must only use permitted ARIA attributes

Using prohibited ARIA attributes prevents important information from reaching assistive technology users. It also causes assistive technologies to behave inconsistently as they attempt to compensate for the error.

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Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\32 Coq4lwsr6A2vPJhmWIFW0
<a id="2Coq4lwsr6A2vPJhmWIFW0" href="https://developer.paypal.com/home/" aria-label="Developer" data-text="Developer" data-pa-click="{"link":"Header-MainMenu-Developer","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#\31 lrVWz9aCIu8eDUpf1ycuY
<a id="1lrVWz9aCIu8eDUpf1ycuY" href="/us/cshelp/personal?locale.x=en_US" aria-label="Help" data-text="Help" data-pa-click="{"link":"Header-MainMenu-Help","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
._hero-segment-control-group_kw687_1
<nav class="_hero-segment-control-group_kw687_1 ppe" aria-label="Personal and Business page">
._hero-segment-control-tab-is-active_12n73_20
<a href="home" aria-current="page" data-text="Personal" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Personal","event_name":"general_segment_control_tab_clicked"}" ...>
._hero-segment-control-tab-index-2_12n73_23
<a href="business" aria-current="false" data-text="Business" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Business","event_name":"general_segment_control_tab_clicked"}" class="_hero-segment-control-tab_12n73_1 _hero-segment-control-tab-index-2_12n73_23">
img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">

Showing first 10 of 28 audited elements.

Elements must only use supported ARIA attributes

Using ARIA attributes in roles where they're not allowed can disable accessibility for entire sections of your application. Invalid attribute-role combinations create conflicts that cause assistive technologies to report incorrect or nonsensical information about your interface.

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Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\32 Coq4lwsr6A2vPJhmWIFW0
<a id="2Coq4lwsr6A2vPJhmWIFW0" href="https://developer.paypal.com/home/" aria-label="Developer" data-text="Developer" data-pa-click="{"link":"Header-MainMenu-Developer","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#\31 lrVWz9aCIu8eDUpf1ycuY
<a id="1lrVWz9aCIu8eDUpf1ycuY" href="/us/cshelp/personal?locale.x=en_US" aria-label="Help" data-text="Help" data-pa-click="{"link":"Header-MainMenu-Help","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
._hero-segment-control-group_kw687_1
<nav class="_hero-segment-control-group_kw687_1 ppe" aria-label="Personal and Business page">
._hero-segment-control-tab-is-active_12n73_20
<a href="home" aria-current="page" data-text="Personal" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Personal","event_name":"general_segment_control_tab_clicked"}" ...>
._hero-segment-control-tab-index-2_12n73_23
<a href="business" aria-current="false" data-text="Business" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Business","event_name":"general_segment_control_tab_clicked"}" class="_hero-segment-control-tab_12n73_1 _hero-segment-control-tab-index-2_12n73_23">
img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">

Showing first 10 of 28 audited elements.

Elements should not have tabindex greater than zero

Using tabindex values greater than 0 creates unexpected tab orders that disorient users. It makes elements appear to be skipped when users tab past them, requires setting tabindex on every element to maintain order, and forces all tabindex items to be visited before any normal elements, breaking natural navigation flow.

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Audit Elements

.image-lane-position-start
<ul class="image-lane image-lane-position-start image-lane-edge-column-media-ratio-4-5 ppcmsnodeweb-d4fcib" style="will-change:auto;transform:translateY(0vw) translateZ(0)" tabindex="-1">
.image-lane-position-middle
<ul class="image-lane image-lane-position-middle ppcmsnodeweb-1lzfk43" style="will-change:auto;transform:translateY(0) translateZ(0)" tabindex="-1">
.image-lane-position-end
<ul class="image-lane image-lane-position-end image-lane-edge-column-media-ratio-4-5 ppcmsnodeweb-v9yyuk" style="will-change:auto;transform:translateY(0vw) translateZ(0)" tabindex="-1">
Heading levels should only increase by one

Headings convey page structure for screen reader users the same way text size does for sighted users. Properly ordered headings (h1 through h6) allow screen reader users to quickly navigate and understand content structure, saving significant time and frustration while also improving search engine optimization.

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Audit Elements

.heading-text-size-headline-1
<h2 class="text-group-headline heading-text-style heading-text-size-headline-1">Pay, send, and save smarter</h2>
.featured-split-section-view-text-parallax-frame > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-4
<h2 class="text-group-headline heading-text-style heading-text-size-headline-4">Shop in stores and&nbsp;online</h2>
.ppcmsnodeweb-1odyc8o > .text-group-alignment-start.text-group > div > .heading-text-size-headline-3
<h2 class="text-group-headline heading-text-style heading-text-size-headline-3">Get cash back on the brands you&nbsp;love</h2>
.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4
<h3 class="scroll-number-slot-machine heading-text-style heading-text-size-headline-4">
.scroll-number-distancing-animation > .scroll-number-slot-machine.heading-text-size-headline-4
<h3 class="scroll-number-slot-machine heading-text-style heading-text-size-headline-4">
.layered-card-section-header > .text-group-alignment-start.text-group > div > .heading-text-size-headline-3:nth-child(1)
<h2 class="text-group-headline heading-text-style heading-text-size-headline-3">Pay now or pay over&nbsp;time.</h2>
.heading-text-size-headline-3:nth-child(2)
<h2 class="text-group-headline heading-text-style heading-text-size-headline-3">It’s your&nbsp;choice.</h2>
.black-plate.layered-card > .layered-card-header-container > .layered-card-header.ppcmsnodeweb-1rpqgxa.text-header-inner > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-5:nth-child(1)
<h3 class="text-group-headline heading-text-style heading-text-size-headline-5">Pay in 4</h3>
.black-plate.layered-card > .layered-card-header-container > .layered-card-header.ppcmsnodeweb-1rpqgxa.text-header-inner > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-5:nth-child(2)
<h3 class="text-group-headline heading-text-style heading-text-size-headline-5">interest-free</h3>
.black-plate.layered-card > .layered-card-header-container > .layered-card-header.ppcmsnodeweb-1rpqgxa.text-header-inner > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-5:nth-child(3)
<h3 class="text-group-headline heading-text-style heading-text-size-headline-5">payments</h3>

Showing first 10 of 23 audited elements.

Headings should not be empty

Screen readers announce headings to help users navigate page structure. Empty headings confuse users and prevent them from understanding the page's organization. Headings should only be used to convey structure, not for visual styling, and must contain accessible text that screen readers can announce.

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Audit Elements

.heading-text-size-headline-1
<h2 class="text-group-headline heading-text-style heading-text-size-headline-1">Pay, send, and save smarter</h2>
.featured-split-section-view-text-parallax-frame > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-4
<h2 class="text-group-headline heading-text-style heading-text-size-headline-4">Shop in stores and&nbsp;online</h2>
.ppcmsnodeweb-1odyc8o > .text-group-alignment-start.text-group > div > .heading-text-size-headline-3
<h2 class="text-group-headline heading-text-style heading-text-size-headline-3">Get cash back on the brands you&nbsp;love</h2>
.scroll-number:nth-child(3) > .scroll-number-slot-machine.heading-text-size-headline-4
<h3 class="scroll-number-slot-machine heading-text-style heading-text-size-headline-4">
.scroll-number-distancing-animation > .scroll-number-slot-machine.heading-text-size-headline-4
<h3 class="scroll-number-slot-machine heading-text-style heading-text-size-headline-4">
.layered-card-section-header > .text-group-alignment-start.text-group > div > .heading-text-size-headline-3:nth-child(1)
<h2 class="text-group-headline heading-text-style heading-text-size-headline-3">Pay now or pay over&nbsp;time.</h2>
.heading-text-size-headline-3:nth-child(2)
<h2 class="text-group-headline heading-text-style heading-text-size-headline-3">It’s your&nbsp;choice.</h2>
.black-plate.layered-card > .layered-card-header-container > .layered-card-header.ppcmsnodeweb-1rpqgxa.text-header-inner > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-5:nth-child(1)
<h3 class="text-group-headline heading-text-style heading-text-size-headline-5">Pay in 4</h3>
.black-plate.layered-card > .layered-card-header-container > .layered-card-header.ppcmsnodeweb-1rpqgxa.text-header-inner > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-5:nth-child(2)
<h3 class="text-group-headline heading-text-style heading-text-size-headline-5">interest-free</h3>
.black-plate.layered-card > .layered-card-header-container > .layered-card-header.ppcmsnodeweb-1rpqgxa.text-header-inner > .text-group-alignment-start.text-group > div:nth-child(1) > .heading-text-size-headline-5:nth-child(3)
<h3 class="text-group-headline heading-text-style heading-text-size-headline-5">payments</h3>

Showing first 10 of 24 audited elements.

IDs used in ARIA and labels must be unique

Duplicate IDs break the accessibility of ARIA elements, form labels, and table headers. When IDs are duplicated, assistive technologies and scripts only reference the first instance, causing subsequent elements with the same ID to be ignored or incorrectly associated.

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Audit Elements

#submenu-5kfmFZA8oQqqp7LiFQxY1d
<div id="submenu-5kfmFZA8oQqqp7LiFQxY1d" aria-label="Personal" role="region" class="_submenu-wrapper_1hl90_1292">
#submenu-3KgLe8jd04LdVBrvITE9YZ
<div id="submenu-3KgLe8jd04LdVBrvITE9YZ" aria-label="Business" role="region" class="_submenu-wrapper_1hl90_1292">
#submenu-afjNhtseg9CdMaQfAzMdWj
<div id="submenu-afjNhtseg9CdMaQfAzMdWj" aria-label="Advertiser" role="region" class="_submenu-wrapper_1hl90_1292">
Images must have alternative text

Screen readers cannot translate images into text without alt attributes. Alternative text is essential for blind users and beneficial for users with low vision or color blindness, providing the same information that sighted users get from viewing the image.

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Audit Elements

img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
Inline text spacing must be adjustable with custom stylesheets

Single-spaced text makes it difficult for people with cognitive disabilities to track lines while reading. Providing line spacing between 1.5 to 2 helps these users start a new line more easily after finishing the previous one.

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Audit Elements

body
<body class=" _menu-open-dw-smb-rebrand_1hl90_2075 ccpaCookieBanner-acceptedAll" style="overflow: auto;">
header
<header data-building-block="organism" translate="no" data-theme="ppe" class="_gn-header_1hl90_117..." style="max-height: 5.5rem; ...">
._pypl-logo_1bvd8_4
<a href="/us/home?locale.x=en..." data-pa-click="{"link":"Header-Logo..." data-testid="header-logo" style="background-image: ur..." class="_pypl-logo_1bvd8_4 _...">
.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
._hero-homepage-stack-ppe-grid-content_rp3zu_122.ppcmsnodeweb-ltk1x
<div class="_hero-homepage-stack-ppe-grid-content_rp3zu_122 ppcmsnodeweb-ltk1x" style="--top-content-translate:0vh">
.ppcmsnodeweb-xdvm7e
<div class="_hero-homepage-stack-ppe-grid-content_rp3zu_122 ppcmsnodeweb-xdvm7e" style="--top-content-translate:0vh">
._hero-homepage-stack-ppe-media-space_rp3zu_118
<div class="_hero-homepage-stack-ppe-media-space_rp3zu_118 ppcmsnodeweb-1v5kj4r" style="--phone-frame-scale-progress:0;will-change:auto"></div>
._phone-frame_1ojo8_3
<div style="--phone-frame-scale-progress:0;--phone-media-border-radius:1rem" class="_phone-frame_1ojo8_3 blue-400-plate ppe">
._phone-frame-logo_1ojo8_14
<div class="_phone-frame-logo_1ojo8_14" style="--phone-logo-opacity:1">
._phone-frame-brand-moment_1ojo8_30 > .brand-moment-media.ppcmsnodeweb-ltk1x > .brand-moment-media-background
<div class="brand-moment-media-background" style="will-change:auto;transform:translateY(0%) translateZ(0)">

Showing first 10 of 48 audited elements.

Interactive controls must not be nested

Nested interactive elements create empty tab stops where screen readers remain silent. When users tab to a focusable element inside another interactive control, they receive no information about its name, role, or state, creating a confusing and broken navigation experience.

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Audit Elements

#\35 kfmFZA8oQqqp7LiFQxY1d
<button id="5kfmFZA8oQqqp7LiFQxY..." aria-controls="submenu-5kfmFZA8oQqq..." aria-expanded="false" data-text="Personal" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#\33 KgLe8jd04LdVBrvITE9YZ
<button id="3KgLe8jd04LdVBrvITE9..." aria-controls="submenu-3KgLe8jd04Ld..." aria-expanded="false" data-text="Business" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
#afjNhtseg9CdMaQfAzMdWj
<button id="afjNhtseg9CdMaQfAzMd..." aria-controls="submenu-afjNhtseg9Cd..." aria-expanded="false" data-text="Advertiser" data-pa-click="{"link":"Header-Main..." class="_glnv-header__subnav...">
img[alt="Headphones on a rug."]
<img alt="Headphones on a rug." aria-hidden="false" src="https://www.paypalob..." srcset="https://www.paypalob..." fetchpriority="high">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">
.ppcmsnodeweb-18byuhn
<div class="ppcmsnodeweb-18byuhn" role="img" aria-label="Mother and child cuddling and laughing">
._primary_1babi_792
<hr class="_hidden-lg-down_1babi_1234 _primary_1babi_792">
#acceptAllButton
<button class="styles_button_base__6ka6j61 styles_button_size_lg__6ka6j62 styles_button_overlay__6ka6j69 styles_button_full_width__6ka6j6l acceptButton" data-ppui-info="" id="acceptAllButton" tab-index="0" pagename="Pay, Send and Save Money with PayPal | PayPal US|acceptcookies">Accept</button>
#bannerDeclineButton
<button class="styles_button_base__6ka6j61 styles_button_size_lg__6ka6j62 styles_button_overlay__6ka6j69 styles_button_full_width__6ka6j6l declineButton" data-ppui-info="" id="bannerDeclineButton" tab-index="0">Decline</button>
#bannerCloseButton
<button data-ppui-info="" class="styles_icon-button_base__134l21c8 styles_icon-button_size_lg__134l21c7 styles_icon-button_size__134l21c4 styles_icon-button_tertiary__134l21cd close_icon" type="button" id="bannerCloseButton">
Landmarks should have a unique role or role/label/title (i.e. accessible name) combination

Each landmark on a page must have either a unique role or a unique accessible name. Duplicate landmarks confuse screen reader users about which section they're navigating to, making it difficult to efficiently move through the page structure.

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Audit Elements

header
<header data-building-block="organism" translate="no" data-theme="ppe" class="_gn-header_1hl90_117..." style="max-height: 5.5rem; ...">
#main-menu
<nav id="main-menu" class="_main-menu_1hl90_1153">
.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
._hero-segment-control-group_kw687_1
<nav class="_hero-segment-control-group_kw687_1 ppe" aria-label="Personal and Business page">
#footer
<footer data-building-block="organism" id="footer" translate="no" data-theme="ppe" class="_global-footer_1babi_1090 _rebrand-footer_1babi_1093 _ppe_1babi_11 _supreme-font_1babi_987 _compact-grid_1babi_965 _black_1babi_135">
Links must be distinguishable without relying on color

People with low vision or color blindness cannot visually distinguish links from surrounding text without sufficient color contrast (3:1 ratio minimum). When link colors are too similar to regular text, users with visual impairments cannot identify which text is clickable.

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Audit Elements

.multi-line-text-wo-sup.disclosure-item.multi-line-text:nth-child(3) > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/legalhub/pp-balance-tnc#holding" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--PayPal Balance Terms and Conditions","event_name":"general_text_link_clicked"}">
.disclosure-item.multi-line-text.body-text-size-caption:nth-child(4) > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/legalhub/paypal/pp-rewards-program-tnc" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--PayPal Rewards terms","event_name":"general_text_link_clicked"}">
.disclosure-item.multi-line-text.body-text-size-caption:nth-child(6) > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/digital-wallet/new-mexico-disclosure" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--Find more disclosures","event_name":"general_text_link_clicked"}">
.disclosure-item.multi-line-text.body-text-size-caption:nth-child(7) > .multi-line-text-paragraph > .html-text-renderer-link[target="_blank"][rel="noopener noreferrer"]
<a href="https://www.nmlsconsumeraccess.org/" target="_blank" rel="noopener noreferrer" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--NMLS Consumer Access","event_name":"general_text_link_clicked"}">
.disclosure-item.multi-line-text.body-text-size-caption:nth-child(8) > .multi-line-text-paragraph > .html-text-renderer-link[target="_blank"][rel="noopener noreferrer"]:nth-child(2)
<a href="https://www.synchronycredit.com/gecrbterms/html/PayPalCashbackRewardsTerms.htm" target="_blank" rel="noopener noreferrer" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--Rewards Program Terms","event_name":"general_text_link_clicked"}">
.html-text-renderer-link[target="_blank"][rel="noopener noreferrer"]:nth-child(4)
<a href="https://www.synchronybankterms.com/gecrbterms/html/PayPalCashbackApplyTerms_combo.htm" target="_blank" rel="noopener noreferrer" class="html-text-renderer-link multi-line-text-paragraph" ...>
.disclosure-item.multi-line-text.body-text-size-caption:nth-child(9) > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/webapps/mpp/campaigns/terms/paypal-credit-dual" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--Terms","event_name":"general_text_link_clicked"}">
.disclosure-item.multi-line-text.body-text-size-caption:nth-child(14) > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/digital-wallet/paypal-consumer-fees" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--cryptocurrency fees","event_name":"general_text_link_clicked"}">
.multi-line-text-wo-sup.disclosure-item.multi-line-text:nth-child(15) > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/legalhub/cryptocurrencies-tnc" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"Disclosure-Link--see our disclosure","event_name":"general_text_link_clicked"}">
#manageCookiesLink
<a id="manageCookiesLink" href="https://www.paypal.com/myaccount/privacy/cookiePrefs?locale=en_US" pagename="Pay, Send and Save Money with PayPal | PayPal US|managecookies">Manage cookies and learn more</a>
Links must have discernible text

Keyboard users and screen reader users can only interact with links that have accessible names and can receive focus. Without proper names, users don't know where links lead. Without keyboard focus, users who cannot use a mouse cannot activate the links at all.

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Audit Elements

._pypl-logo_1bvd8_4
<a href="/us/home?locale.x=en..." data-pa-click="{"link":"Header-Logo..." data-testid="header-logo" style="background-image: ur..." class="_pypl-logo_1bvd8_4 _...">
#\32 Coq4lwsr6A2vPJhmWIFW0
<a id="2Coq4lwsr6A2vPJhmWIFW0" href="https://developer.paypal.com/home/" aria-label="Developer" data-text="Developer" data-pa-click="{"link":"Header-MainMenu-Developer","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#\31 lrVWz9aCIu8eDUpf1ycuY
<a id="1lrVWz9aCIu8eDUpf1ycuY" href="/us/cshelp/personal?locale.x=en_US" aria-label="Help" data-text="Help" data-pa-click="{"link":"Header-MainMenu-Help","event_name":"ppcom_header_link_clicked","comp":"globalnavnodeweb","space_key":"SKSVPL"}" class="_main-link_1hl90_1196">
#_ul-btn_1hl90_1
<a href="/signin?locale.x=en_..." target="_self" id="_ul-btn_1hl90_1" role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
#_signup-button_1hl90_1
<a href="/us/webapps/mpp/acco..." target="_self" id="_signup-button_1hl90..." role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
._hero-segment-control-tab-is-active_12n73_20
<a href="home" aria-current="page" data-text="Personal" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Personal","event_name":"general_segment_control_tab_clicked"}" ...>
._hero-segment-control-tab-index-2_12n73_23
<a href="business" aria-current="false" data-text="Business" data-pa-click="{"link":"HeroHomepageStackPPE-Link--Business","event_name":"general_segment_control_tab_clicked"}" class="_hero-segment-control-tab_12n73_1 _hero-segment-control-tab-index-2_12n73_23">
a[aria-label="Browse Offers"]
<a class="button-type-secondar..." data-ppui-info="buttons_7.4.0" aria-label="Browse Offers" target="_self" data-pa-click="{"link":"middle:1:2:..." href="https://www.paypal.c..." componenttype="Button" componenttemplatenam...="af_Button Rebrand">
.scroll-number:nth-child(3) > .text-group-alignment-center.text-group > .text-group-content-disclosure > .text-group-legal-text[backgroundcolor="white"][componenttype="Disclosure"] > .disclosure-paragraph.multi-line-text-wo-sup.multi-line-text > .multi-line-text-paragraph > .html-text-renderer-link.multi-line-text-paragraph[rel=""]
<a href="https://www.paypal.com/us/legalhub/paypal/pp-rewards-program-tnc" target="_self" rel="" class="html-text-renderer-link multi-line-text-paragraph" data-pa-click="{"link":"TextGroup-Link-legalText-Terms and exclusions apply","event_name":"general_text_link_clicked"}">
a[aria-label="Get the Debit Card"]
<a class="button-type-secondar..." data-ppui-info="buttons_7.4.0" aria-label="Get the Debit Card" target="_self" data-pa-click="{"link":"middle:1:3:..." href="https://www.paypal.c..." componenttype="Button" componenttemplatenam...="af_Button Rebrand">

Showing first 10 of 51 audited elements.

Main landmark should not be contained in another landmark

The main landmark must be at the top level and not nested inside other landmarks. This ensures screen reader users can quickly navigate to the primary content without searching through complex hierarchy, making page navigation simpler and more predictable.

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Audit Elements

.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
Page must have means to bypass repeated blocks

Keyboard-only users must tab through all navigation and header content before reaching the main content, which can take several minutes and cause physical pain for users with motor limitations. Bypass mechanisms like skip links allow these users to jump directly to main content, saving time and reducing fatigue.

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Audit Elements

html
<html lang="en-US" dir="ltr" class="js">
Required ARIA attributes must be provided

ARIA widget roles need required attributes to describe their current state. Without these attributes, screen readers cannot communicate essential information like whether a checkbox is checked or a slider's current value, leaving users unable to interact effectively with the widget.

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Audit Elements

#_ul-btn_1hl90_1
<a href="/signin?locale.x=en_..." target="_self" id="_ul-btn_1hl90_1" role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
#_signup-button_1hl90_1
<a href="/us/webapps/mpp/acco..." target="_self" id="_signup-button_1hl90..." role="link" data-pa-click="{"link":"Header-Main..." class="_pypl-btn_1hl90_1517...">
.document-body
<div style="background-color:#fff" class="document-body" data-testid="document-body-element" role="main">
._phone-frame-logo-image_1ojo8_26
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 167 56" fill="none" role="presentation" class="_phone-frame-logo-image_1ojo8_26">
.featured-split-section-view-media-container
<div class="featured-split-section-view-media-container ppcmsnodeweb-5mr7i0" role="img" aria-label="Hands holding a phone showing different PayPal payment methods in a digital wallet">
.ppcmsnodeweb-18byuhn
<div class="ppcmsnodeweb-18byuhn" role="img" aria-label="Mother and child cuddling and laughing">
.text-group-tabs-portal
<div class="text-group-tabs-portal" role=""></div>
#featured-tab-content-1
<div class="text-group-item-info content-active" aria-hidden="false" id="featured-tab-content-1" role="tabpanel" aria-labelledby="tab-1">
Users should be able to zoom and scale the text up to 500%

The user-scalable="no" and restrictive maximum-scale parameters prevent people with low vision from zooming to read content. Users who rely on browser zoom to enlarge text are blocked from accessing content at a readable size, violating their need to scale pages up to 5x zoom.

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Audit Elements

meta[name="viewport"]
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">
Zooming and scaling must not be disabled

Setting user-scalable="no" or maximum-scale less than 2 prevents people with low vision from zooming to read content. Users who enlarge text in their browsers are blocked from making content readable, violating accessibility guidelines that require supporting at least 200% zoom.

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Audit Elements

meta[name="viewport"]
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no">

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