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Web Accessibility Scoreboard

by A11y Pulse

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Kaiser Permanentehealthy.kaiserpermanente.org

Screenshot of Kaiser Permanente

Accessibility Score

80Needs Improvement

Issues Found

11Critical

Issues Found

Certain ARIA roles must be contained by particular parents

ARIA roles with missing required parent elements cannot function as intended for assistive technology users. Parent-child relationships convey essential hierarchy and context, like showing where an item sits within a tree structure. Without proper parents, this critical relationship information is lost.

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Failing Elements

.carousel__item[role="listitem"]:nth-child(1)
<div role="listitem" class="carousel__item">

Fix any of the following:

  • Required ARIA parent role not present: list
.carousel__item[role="listitem"]:nth-child(2)
<div role="listitem" class="carousel__item">

Fix any of the following:

  • Required ARIA parent role not present: list
.carousel__item[role="listitem"]:nth-child(3)
<div role="listitem" class="carousel__item">

Fix any of the following:

  • Required ARIA parent role not present: list
.carousel__item[role="listitem"]:nth-child(4)
<div role="listitem" class="carousel__item">

Fix any of the following:

  • Required ARIA parent role not present: list

Passed Audits

[role="img"] elements must have alternative text

Screen readers cannot convert visual images with role="img" into text without an accessible alternative. All users with visual disabilities, from complete blindness to low vision and color blindness, require text alternatives to access the information that images convey.

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Audit Elements

.kp-section:nth-child(1) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Multiple healthcare providers attending a patient">
.kp-section:nth-child(2) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Patient exchanging health information with healthcare providers on smart device">
.kp-section:nth-child(3) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Leisure activities like bicycling, mediations and mindfulness">
<html> element must have a lang attribute

Screen readers need language information to switch between pronunciation libraries. Without a specified language, screen readers default to the user's preferred language, resulting in incorrect pronunciation that sounds like a strange accent and makes content difficult or impossible to understand.

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Audit Elements

html
<html lang="en-US">
<html> element must have a valid value for the lang attribute

Screen readers use language-specific sound libraries for proper pronunciation. Invalid language attributes cause screen readers to use the wrong library, making text sound like a confusing accent or completely unintelligible, especially for multilingual users who access content in multiple languages.

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Audit Elements

html
<html lang="en-US">
<li> elements must be contained in a <ul> or <ol>

Lists require proper semantic hierarchy with ul or ol parent elements and li child elements. This structure allows screen readers to announce when users enter a list, how many items it contains, and which item they're currently on, providing essential context for understanding the content.

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Audit Elements

.region-and-language-selector
<li class="region-and-language-selector">
#support-logged-out-utility-link
<li id="support-logged-out-utility-link" style="display: inline-block;" class="kp-header__util-link--desktop">
.kp-header__cross-site-nav-wrap
<li class="kp-header__cross-site-nav-wrap">
.kp-header__cross-site-nav > li:nth-child(1)
<li>
.kp-header__cross-site-nav > li:nth-child(2)
<li>
.kp-header__cross-site-nav > li:nth-child(3)
<li>
          <a data-skip-ext-icon="true" href="/help-paying-your-bill" data-analytics-type="link" data-analytics-click="Help paying your bills" data-analytics-location="link:Help paying your bills">
            Help paying your bills
          </a>
        </li>
#nav-0-menu-item-0
<li class="kp-header-global-menu__menu-item " id="nav-0-menu-item-0">
#nav-0-menu-item-1
<li class="kp-header-global-menu__menu-item " id="nav-0-menu-item-1">
#nav-0-menu-item-2
<li class="kp-header-global-menu__menu-item " id="nav-0-menu-item-2">
#nav-0-menu-item-3
<li class="kp-header-global-menu__menu-item " id="nav-0-menu-item-3">

Showing first 10 of 52 audited elements.

<ul> and <ol> must only directly contain <li>, <script> or <template> elements

Lists must contain only li elements as direct children (besides non-content elements like script or style). When other content elements appear within ul or ol tags, screen readers cannot properly inform users they're listening to list items, breaking the expected list navigation experience.

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Audit Elements

.kp-header__cross-site-nav
<ul class="kp-header__cross-site-nav">
.kp-header-global-menu__primary-links-list
<ul class="kp-header-global-menu__primary-links-list unstyled-list">
.find-locations__location-list
<ul class="find-locations__location-list">

            </ul>
#contentToggle-0-JZD_static-content--0 > div > div > .open-list[aria-labelledby="link-list-553cfc2f48"]
<ul class="open-list" aria-labelledby="link-list-553cfc2f48">
#contentToggle-1-NSA_static-content--0 > div > div > .open-list[aria-labelledby="link-list-7f74aa3a9f"]
<ul class="open-list" aria-labelledby="link-list-7f74aa3a9f">
#contentToggle-2-LDM_static-content--0 > div > div > .open-list[aria-labelledby="link-list-1d3d0ea6da"]
<ul class="open-list" aria-labelledby="link-list-1d3d0ea6da">
#contentToggle-3-GZL_static-content--0 > div > div > .open-list[aria-labelledby="link-list-78c3d881d8"]
<ul class="open-list" aria-labelledby="link-list-78c3d881d8">
.social-share__list
<ul class="social-share__list">
All page content should be contained by landmarks

Content should be organized within high-level landmark regions like <header>, <navigation>, <main>, and <footer>. Content outside these sections is difficult to find and its purpose may be unclear, making navigation inefficient for screen reader users who rely on landmarks to understand page structure.

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Audit Elements

#sda-autocomplete-overlay-container
<section id="sda-autocomplete-overlay-container"></section>
.root
<div class="root responsivegrid">
.root > .aem-Grid.aem-Grid--12.aem-Grid--default--12
<div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
.root > .aem-Grid.aem-Grid--12.aem-Grid--default--12 > .gs-container-core.aem-GridColumn.aem-GridColumn--default--12:nth-child(1)
<div class="gs-container-core aem-GridColumn aem-GridColumn--default--12">
#container-a055295406
<div id="container-a055295406" class="kp-global-header">
#container-a055295406 > .cmp-container
<div class="cmp-container">
#container-a055295406 > .cmp-container > .aem-Grid.aem-Grid--12.aem-Grid--default--12
<div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">
#container-a055295406 > .cmp-container > .aem-Grid.aem-Grid--12.aem-Grid--default--12 > .dynamic-experience-fragment.aem-GridColumn.aem-GridColumn--default--12:nth-child(1)
<div class="dynamic-experience-fragment aem-GridColumn aem-GridColumn--default--12">
#dynamic-experience-fragment-3762421c42
<div id="dynamic-experience-fragment-3762421c42" class="cmp-dynamicexperiencefragment cmp-dynamicexperiencefragment--global-header">
#dynamic-experience-fragment-3762421c42 > div
<div>

Showing first 10 of 636 audited elements.

Alternative text of images should not be repeated as text

Duplicating alternative text adjacent to an image or link forces screen readers to announce the same information twice. This redundancy is unnecessary and confusing, especially when image buttons repeat their labels in nearby text.

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Audit Elements

#drop-menu-button--region-dark-0 > .drop-down-menu-chevron[width="20"][height="20"]
<img class="drop-down-menu-chevron" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/chevron-down-white.svg" alt="" width="20" height="20">
#drop-menu-button--language-0 > .drop-down-menu-chevron[width="20"][height="20"]
<img class="drop-down-menu-chevron" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/chevron-down-white.svg" alt="" width="20" height="20">
#accessCare > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .logo-long[width="374"][height="42"]
<img class="logo-long cmp-image_..." data-analytics-type="image" data-analytics-click="kp-logo" data-analytics-locat...="kp-header-logo" width="374" height="42" alt="Kaiser Permanente lo..." src="/etc.clientlibs/sett...">
.drop-menu-button-img[data-analytics-location="cta:Sign In"][data-analytics-click="Sign In"]
<img class="drop-menu-button-img" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/profilecircle.svg" alt="" width="24" height="24" data-analytics-location="cta:Sign In" data-analytics-type="link" data-analytics-click="Sign In">
.-close-icon[width="20"][height="20"]
<img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20">
.welcome-hero__image > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .cmp-image__image[width="956"][height="637"]
<img alt="Two friends smiling and high-fiving outside" width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/final/images/people/lifestyle/two/two-friends-smiling-and-high-fiving-outside/two-friends-smiling-and-high-fiving-outside-feature-pattern.jpg">
.welcome-story--image-right > .welcome-story__image.image > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .cmp-image__image[width="956"][height="637"]
<img alt="Pregnant person enjo..." width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/f...">
img[alt="hospital icon"]
<img class="section-title__header-image cmp-image__image no-wh cmp-image__image--is-loading" alt="hospital icon" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
.modal-location-pin.no-wh[alt="map pin"]
<img class="modal-location-pin cmp-image__image no-wh cmp-image__image--is-loading" alt="map pin" data-modal-trigger="city-search-modal" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
img[alt="A medical professional"]
<img alt="A medical professional" width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/front-door/welcome-topic2/medical-professional.jpg">

Showing first 10 of 24 audited elements.

ARIA attributes must be used as specified for the element's role

Using ARIA attributes where they're not expected causes unpredictable behavior in assistive technologies. Following the ARIA specification ensures that screen readers and other tools can properly interpret and communicate your content's meaning to people with disabilities.

Learn more

Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
nav[aria-label="Additional resources"]
<nav aria-label="Additional resources">
#kp-header-global-menu
<div class="kp-header-global-menu pushdown-nav" id="kp-header-global-menu" aria-label="global site menu">
#logged_out_topnav
<nav class="" id="logged_out_topnav" aria-label="global">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__paging-info
<span class="carousel__paging-info gsc_carousel__paging-info" aria-live="polite" aria-atomic="true" tabindex="-1">

Showing first 10 of 32 audited elements.

ARIA attributes must conform to valid names

Misspelled or non-existent ARIA attributes cannot perform their intended accessibility function. Assistive technologies rely on correctly spelled, current ARIA attributes to convey proper user interface behaviors and structural information to people with disabilities.

Learn more

Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
nav[aria-label="Additional resources"]
<nav aria-label="Additional resources">
#kp-header-global-menu
<div class="kp-header-global-menu pushdown-nav" id="kp-header-global-menu" aria-label="global site menu">
#logged_out_topnav
<nav class="" id="logged_out_topnav" aria-label="global">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__paging-info
<span class="carousel__paging-info gsc_carousel__paging-info" aria-live="polite" aria-atomic="true" tabindex="-1">

Showing first 10 of 32 audited elements.

ARIA attributes must conform to valid values

ARIA attributes must contain correctly spelled values that match the attribute's expected options. Invalid values prevent the accessibility feature from working, making content inaccessible to assistive technology users who depend on these attributes for navigation and interaction.

Learn more

Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
nav[aria-label="Additional resources"]
<nav aria-label="Additional resources">
#kp-header-global-menu
<div class="kp-header-global-menu pushdown-nav" id="kp-header-global-menu" aria-label="global site menu">
#logged_out_topnav
<nav class="" id="logged_out_topnav" aria-label="global">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__paging-info
<span class="carousel__paging-info gsc_carousel__paging-info" aria-live="polite" aria-atomic="true" tabindex="-1">

Showing first 10 of 28 audited elements.

ARIA dialog and alertdialog nodes should have an accessible name

Screen reader users cannot identify the purpose of role="dialog" or role="alertdialog" elements without an accessible name. This leaves users confused about what dialog they've encountered and what it contains.

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Audit Elements

div[aria-label="Privacy"]
<div role="dialog" aria-label="Privacy">
ARIA hidden element must not be focusable or contain focusable elements

Elements with aria-hidden="true" are removed from the accessibility API but remain keyboard-focusable, creating confusion about their visibility state. When users tab to these hidden elements, screen readers stay silent, leaving users unaware of what they've focused on or why nothing is being announced.

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Audit Elements

a[data-analytics-location="link:Brokers"] > .kp-header__cross-site-nav__icon[fill="currentColor"][viewBox="0 0 24 24"]
<svg class="kp-header__cross-site-nav__icon" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true">
a[data-analytics-location="link:Employers"] > .kp-header__cross-site-nav__icon[fill="currentColor"][viewBox="0 0 24 24"]
<svg class="kp-header__cross-site-nav__icon" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true">
.drop-menu-dropdown > .drop-menu-button-img[width="24"][height="24"]
<img class="drop-menu-button-img" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/profilecircle.svg" aria-hidden="true" alt="" width="24" height="24">
img[data-analytics-location="cta:Sign in"][data-analytics-click="Sign in"][width="24"]
<img src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/profilecircle.svg" aria-hidden="true" alt="" width="24" height="24" data-analytics-location="cta:Sign in" data-analytics-type="link" data-analytics-click="Sign in">
#menu-btn-text-id-0
<span class="menu-btn-text" id="menu-btn-text-id-0" aria-hidden="true">Menu</span>
#megamenu-cth
<span class="screenreader-only" id="megamenu-cth" aria-hidden="true">Contextual Menu</span>
.peripheral-content__device__icon
<svg class="peripheral-content__device__icon" width="24" height="24" fill="currentColor" viewBox="0 0 24 24" aria-hidden="true">
a[data-analytics-location="cta:Community Health"] > .link-icon-wrapper > .kp-external-link-icon[viewBox="0 0 24 24"]
<svg class="kp-external-link-icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/images/open-in-new-window-external-embeddable.svg#svg-external-link-icon"></use></svg>
img[alt="People icon"]
<img class="section-title__header-image cmp-image__image no-wh cmp-image__image--is-loading" aria-hidden="true" alt="People icon" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
.columns-6[data-analytics-location="column-1"] > .gs-icon-link-text.section > .icon-link.white[aria-labelledby="icon-link-text-id"] > .icon-link-content > div:nth-child(2) > p:nth-child(1) > .new-window-link[target="_blank"][data-analytics-type="link"] > .link-icon-wrapper > .kp-external-link-icon[viewBox="0 0 24 24"]
<svg class="kp-external-link-icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/images/open-in-new-window-external-embeddable.svg#svg-external-link-icon"></use></svg>

Showing first 10 of 40 audited elements.

ARIA role should be appropriate for the element

Invalid ARIA role and HTML element combinations can break accessibility for entire sections of your application. When roles are used incorrectly, assistive technologies may report confusing or nonsensical information to users, making it impossible for them to understand and interact with the interface properly.

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Audit Elements

.kp-header__util-links
<ul class="kp-header__util-links" data-analytics-location="utility-links" role="presentation">
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"]
<ul class="drop-menu-list" role="menu">
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > .active[data-name="California - Northern "][data-region-id="MRN"]
<li class="drop-menu-list-op ac..." data-selected="true" role="menuitem" tabindex="-1" data-name="California - Norther..." data-alt-text="null" data-region="" data-region-id="MRN" data-region-uri="/northern-california..." data-analytics-type="link" data-analytics-click="region:California - ..." ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-name="California - Southern"][data-region-id="SCA"][data-analytics-click="region:California - Southern"]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="California - Souther..." data-alt-text="null" data-region="" data-region-id="SCA" data-region-uri="/southern-california..." data-analytics-type="link" data-analytics-click="region:California - ..." ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-name="Colorado"][data-region-id="COL"][data-region-uri="/colorado/front-door"]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="Colorado" data-alt-text="null" data-region="" data-region-id="COL" data-region-uri="/colorado/front-door" data-analytics-type="link" data-analytics-click="region:Colorado" ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-name="Georgia"][data-region-id="GGA"][data-region-uri="/georgia/front-door"]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="Georgia" data-alt-text="null" data-region="" data-region-id="GGA" data-region-uri="/georgia/front-door" data-analytics-type="link" data-analytics-click="region:Georgia" ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-name="Hawaii"][data-region-id="HAW"][data-region-uri="/hawaii/front-door"]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="Hawaii" data-alt-text="null" data-region="" data-region-id="HAW" data-region-uri="/hawaii/front-door" data-analytics-type="link" data-analytics-click="region:Hawaii" ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-region-id="MID"][data-alt-text="null"][data-region=""]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="Maryland / Virginia ..." data-alt-text="null" data-region="" data-region-id="MID" data-region-uri="/maryland-virginia-w..." data-analytics-type="link" data-analytics-click="region:Maryland / Vi..." ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-name="Oregon / SW Washington"][data-region-id="KNW"][data-region-uri="/oregon-washington/front-door"]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="Oregon / SW Washingt..." data-alt-text="null" data-region="" data-region-id="KNW" data-region-uri="/oregon-washington/f..." data-analytics-type="link" data-analytics-click="region:Oregon / SW W..." ...>
#drop-menu-pattern-0--legacy > .drop-menu > .drop-menu-list[role="menu"] > li[data-name="Washington"][data-region-id="WA"][data-region-uri="/washington/front-door"]
<li class="drop-menu-list-op" data-selected="false" role="menuitem" tabindex="-1" data-name="Washington" data-alt-text="null" data-region="" data-region-id="WA" data-region-uri="/washington/front-do..." data-analytics-type="link" data-analytics-click="region:Washington" ...>

Showing first 10 of 92 audited elements.

ARIA roles used must conform to valid values

Invalid ARIA role values prevent assistive technologies from understanding and communicating the element's purpose to users. Without valid roles, screen readers cannot provide information about the element's features, properties, or how users should interact with it.

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Audit Elements

.kp-header__util-links
<ul class="kp-header__util-links" data-analytics-location="utility-links" role="presentation">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__item[role="listitem"]:nth-child(1)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(2)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(3)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(4)
<div role="listitem" class="carousel__item">
.kp-section:nth-child(1) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Multiple healthcare providers attending a patient">

Showing first 10 of 26 audited elements.

aria-hidden="true" must not be present on the document body

Setting <body aria-hidden="true" hides all page content from assistive technologies while leaving it visible on screen. This creates a confusing experience where keyboard users can still tab to elements, but screen readers remain completely silent, providing no information about what's focused.

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Audit Elements

body
<body class="kp-theme-ds2 apf ds-foundation" data-ds-theme="vessel" data-ds-variant="basic" data-ds-version="1" data-node-name="front-door" data-page-theme="inky-blue" data-alert-disabled="false" data-resume-chat-banner-disabled="false" data-enterprise-chat-bubble-enabled="true">
Banner landmark should not be contained in another landmark

Banner landmarks must be top-level to effectively designate the header portion of the page. Nested banner landmarks fail to provide the structural information screen reader users need to navigate efficiently through the page layout.

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Audit Elements

#kp-header
<header id="kp-header" class="kp-header non-authenticated universal exposed-search theme-nt-mobile-inky-blue nav-tray--initialized nav-tray--0" data-analytics-location="kp-header">
Buttons must have discernible text

Screen reader users cannot determine the purpose of buttons without an accessible name. Without a name, users don't know what action the button will perform when activated.

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Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .search-button-container > .autocomplete-search__submit[type="submit"][data-analytics-click="search-button"]
<button class="autocomplete-search__submit button" type="submit" data-analytics-click="search-button" data-analytics-location="Header Autocomplete Search" data-analytics-type="button">
                        Search
                    </button>
.carousel__button--prev
<button class="carousel__button--prev gsc_carousel__button--prev button button__icon--left" type="button" data-analytics-click="More resources" data-analytics-type="button">
.carousel__button--next
<button class="carousel__button--next gsc_carousel__button--next button button__icon--right" type="button" data-analytics-click="More resources" data-analytics-type="button">
#QSIFeedbackButton-btn
<button role="button" style="position: fixed; vis..." id="QSIFeedbackButton-bt...">
#onetrust-pc-btn-handler
<button id="onetrust-pc-btn-handler" aria-label="Settings , Opens the preference center dialog">Settings </button>
#onetrust-accept-btn-handler
<button id="onetrust-accept-btn-handler">Accept All</button>
.onetrust-close-btn-ui
<button class="onetrust-close-btn-handler onetrust-close-btn-ui banner-close-button ot-close-icon" style="background-image: url(&quot;https://cdn.cookielaw.org/logos/static/ot_close.svg&quot;);" aria-label="Close"></button>
Contentinfo landmark should not be contained in another landmark

The contentinfo landmark must be at the top level to help screen reader users quickly navigate to footer information. When nested inside another landmark, it becomes harder to find, defeating its purpose of providing quick access to content information.

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Audit Elements

footer
<footer class="kp-global-footer" role="contentinfo" aria-label="Kaiser Permanente">
Deprecated ARIA roles must not be used

Deprecated ARIA roles are not recognized by modern screen readers and assistive technologies. Using outdated roles means some users cannot access essential information or functionality on your site.

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Audit Elements

.kp-header__util-links
<ul class="kp-header__util-links" data-analytics-location="utility-links" role="presentation">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__item[role="listitem"]:nth-child(1)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(2)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(3)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(4)
<div role="listitem" class="carousel__item">
.kp-section:nth-child(1) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Multiple healthcare providers attending a patient">

Showing first 10 of 26 audited elements.

Document should have one main landmark

Every page should have exactly one main landmark that identifies the primary content. Without a main landmark, screen reader users must navigate through all content linearly to find what they're looking for, making page navigation difficult and time-consuming.

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Audit Elements

html
<html lang="en-US">
Document should not have more than one banner landmark

Multiple banner landmarks force screen reader users to sort through duplicate options to find header information. Each page should have only one banner landmark to enable quick, predictable navigation to the header without overwhelming users with unnecessary choices.

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Audit Elements

#kp-header
<header id="kp-header" class="kp-header non-authenticated universal exposed-search theme-nt-mobile-inky-blue nav-tray--initialized nav-tray--0" data-analytics-location="kp-header">
Document should not have more than one contentinfo landmark

Multiple contentinfo landmarks force screen reader users to sort through extra options to find footer information. Each page should have only one content info landmark to enable quick, predictable navigation without overwhelming users with duplicate structural markers.

Learn more

Audit Elements

footer
<footer class="kp-global-footer" role="contentinfo" aria-label="Kaiser Permanente">
Document should not have more than one main landmark

Multiple main landmarks confuse screen reader users about where the primary content is located. Each page should have only one main landmark so users can quickly and predictably navigate to the primary content area.

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Audit Elements

#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
Documents must have <title> element to aid in navigation

The page title is the first thing screen reader users hear when loading a page. Without a descriptive, unique title, users must read through the entire page to understand its contents and purpose, wasting valuable time on every page visit.

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Audit Elements

html
<html lang="en-US">
Elements marked as presentational should be consistently ignored

Elements with role="none" or role="presentation" should be removed from the accessibility tree. Adding global ARIA attributes or making these elements focusable prevents their removal, leaving them accessible to screen readers when they should be ignored, creating unexpected and confusing behavior.

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Audit Elements

.kp-header__util-links
<ul class="kp-header__util-links" data-analytics-location="utility-links" role="presentation">
#drop-menu-button--region-dark-0 > .drop-down-menu-chevron[width="20"][height="20"]
<img class="drop-down-menu-chevron" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/chevron-down-white.svg" alt="" width="20" height="20">
#drop-menu-button--language-0 > .drop-down-menu-chevron[width="20"][height="20"]
<img class="drop-down-menu-chevron" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/chevron-down-white.svg" alt="" width="20" height="20">
.drop-menu-button-img[data-analytics-location="cta:Sign In"][data-analytics-click="Sign In"]
<img class="drop-menu-button-img" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/profilecircle.svg" alt="" width="24" height="24" data-analytics-location="cta:Sign In" data-analytics-type="link" data-analytics-click="Sign In">
.-close-icon[width="20"][height="20"]
<img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20">
.carousel__button--prev > span:nth-child(1) > img[width="24"][height="24"][alt=""]
<img alt="" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/images/chevron-left-outline.svg" width="24" height="24">
span:nth-child(2) > img[width="20"][height="20"][alt=""]
<img alt="" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/images/chevron-right-outline.svg" width="20" height="20">
#secondary_footer_links_desktop
<ul id="secondary_footer_links_desktop" class="secondary-links-list" role="presentation">
.columns-3:nth-child(2) > .secondary-links-list[role="presentation"]
<ul class="secondary-links-list" role="presentation">
.columns-3:nth-child(3) > .secondary-links-list[role="presentation"]
<ul class="secondary-links-list" role="presentation">

Showing first 10 of 11 audited elements.

Elements must meet minimum color contrast ratio thresholds

People with low vision or color blindness cannot read text that lacks sufficient contrast with its background. With nearly three times more people having low vision than total blindness, and 8% of men and 0.4% of women having color deficiencies, adequate contrast is essential for making text readable to millions of users.

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Audit Elements

#drop-menu-label--region-dark-0 > .drop-menu-label-text
<span class="drop-menu-label-text">Region</span>
#drop-menu-value--region-dark-0
<span class="drop-menu-button-text" id="drop-menu-value--region-dark-0" data-value="California - Northern ">California - Northern </span>
#drop-menu-label--language-0 > .drop-menu-label-text
<span class="drop-menu-label-text">Language</span>
#drop-menu-value--language-0
<span class="drop-menu-button-text" id="drop-menu-value--language-0" data-value="English">English</span>
a[data-analytics-location="cta:Support Center"][href$="support#my-support"][data-analytics-click="Support Center"]
<a data-analytics-location="cta:Support Center" class="     " href="/support#my-support" data-analytics-click="Support Center" data-analytics-type="link">
          
          
          Support Center
      </a>
a[data-analytics-location="link:Brokers"]
<a data-skip-ext-icon="true" href="https://account.kp.org/business/broker/broker-landing" target="_blank" title="Opens in a new window, external" data-analytics-type="link" data-analytics-click="Brokers" data-analytics-location="link:Brokers">
a[data-analytics-location="link:Employers"]
<a data-skip-ext-icon="true" href="https://business.kaiserpermanente.org" target="_blank" title="Opens in a new window, external" data-analytics-type="link" data-analytics-click="Employers" data-analytics-location="link:Employers">
a[data-analytics-location="link:Help paying your bills"]
<a data-skip-ext-icon="true" href="/help-paying-your-bill" data-analytics-type="link" data-analytics-click="Help paying your bills" data-analytics-location="link:Help paying your bills">
            Help paying your bills
          </a>
.-register
<a class="button -inverted -dark -register" href="/register" data-analytics-type="link" data-analytics-location="cta:Register" data-analytics-click="Register">
          Register
        </a>
span[data-analytics-location="cta:Sign In"][data-analytics-click="Sign In"][data-analytics-type="link"]
<span data-analytics-location="cta:Sign In" data-analytics-type="link" data-analytics-click="Sign In">Sign In
          </span>

Showing first 10 of 138 audited elements.

Elements must only use permitted ARIA attributes

Using prohibited ARIA attributes prevents important information from reaching assistive technology users. It also causes assistive technologies to behave inconsistently as they attempt to compensate for the error.

Learn more

Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
nav[aria-label="Additional resources"]
<nav aria-label="Additional resources">
#logged_out_topnav
<nav class="" id="logged_out_topnav" aria-label="global">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__paging-info
<span class="carousel__paging-info gsc_carousel__paging-info" aria-live="polite" aria-atomic="true" tabindex="-1">
.kp-section:nth-child(1) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Multiple healthcare providers attending a patient">

Showing first 10 of 31 audited elements.

Elements must only use supported ARIA attributes

Using ARIA attributes in roles where they're not allowed can disable accessibility for entire sections of your application. Invalid attribute-role combinations create conflicts that cause assistive technologies to report incorrect or nonsensical information about your interface.

Learn more

Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
nav[aria-label="Additional resources"]
<nav aria-label="Additional resources">
#kp-header-global-menu
<div class="kp-header-global-menu pushdown-nav" id="kp-header-global-menu" aria-label="global site menu">
#logged_out_topnav
<nav class="" id="logged_out_topnav" aria-label="global">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__paging-info
<span class="carousel__paging-info gsc_carousel__paging-info" aria-live="polite" aria-atomic="true" tabindex="-1">

Showing first 10 of 32 audited elements.

Elements should not have tabindex greater than zero

Using tabindex values greater than 0 creates unexpected tab orders that disorient users. It makes elements appear to be skipped when users tab past them, requires setting tabindex on every element to maintain order, and forces all tabindex items to be visited before any normal elements, breaking natural navigation flow.

Learn more

Audit Elements

#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
.carousel__paging-info
<span class="carousel__paging-info gsc_carousel__paging-info" aria-live="polite" aria-atomic="true" tabindex="-1">
#onetrust-banner-sdk
<div id="onetrust-banner-sdk" class="otFlat otRelFont bot..." tabindex="0" role="region" aria-label="Cookie banner" style="
                ani...">
Form elements must have labels

Form labels are essential for screen reader users to understand what information each field requires. Without proper labels, screen readers cannot identify input expectations, fields don't receive focus when announced, and users with motor impairments lose the benefit of larger clickable areas that labels provide.

Learn more

Audit Elements

input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
Form elements should have a visible label

The title and aria-describedby attributes provide supplementary hints, not labels. Screen readers treat these as advisory information rather than true labels, which prevents them from properly conveying the form element's purpose. Form fields need proper labels that can be programmatically determined.

Learn more

Audit Elements

input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
Form field must not have multiple label elements

Multiple labels on the same form field cause inconsistent behavior across screen reader and browser combinations. Some will read the first label, others the last, and some will read both, creating confusion about what information the field requires.

Learn more

Audit Elements

input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
Headings should not be empty

Screen readers announce headings to help users navigate page structure. Empty headings confuse users and prevent them from understanding the page's organization. Headings should only be used to convey structure, not for visual styling, and must contain accessible text that screen readers can announce.

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Audit Elements

.find-locations__title > .section-title__layout > .section-title__header > .section-title__title
<h2 class="section-title__title">
.section-title--bg-gray > .section-title__layout > .section-title__header > .section-title__title
<h2 class="section-title__title">
            <div>                        More resources                </div>
        </h2>
div[data-analytics-location="column 1"] > .teaser-text > .teaser-title > div > h3
<h3>Health conditions from A to Z<br>
</h3>
div[data-analytics-location="column 2"] > .teaser-text > .teaser-title > div > h3
<h3>Learn more about your medicine</h3>
.kp-title > h3
<h3> Your health. Our cause.</h3>
.kp-section:nth-child(1) > .fd-lottie.parbase > .image-content > .header
<h4 class="header">
        Your personal care team
    </h4>
.kp-section:nth-child(2) > .fd-lottie.parbase > .image-content > .header
<h4 class="header">
        Care your way
    </h4>
.kp-section:nth-child(3) > .fd-lottie.parbase > .image-content > .header
<h4 class="header">
        Care for the whole you
    </h4>
.kp-care > div:nth-child(1) > .header
<h4 class="header">Need health care coverage?</h4>
.news-pers__title > .section-title__layout > .section-title__header > .section-title__title
<h2 class="section-title__title">
            <div>
            
            News &amp; perspectives
        
        </div>
        </h2>

Showing first 10 of 11 audited elements.

IDs used in ARIA and labels must be unique

Duplicate IDs break the accessibility of ARIA elements, form labels, and table headers. When IDs are duplicated, assistive technologies and scripts only reference the first instance, causing subsequent elements with the same ID to be ignored or incorrectly associated.

Learn more

Audit Elements

#drop-menu-label--region-dark-0
<label class="drop-menu-label" id="drop-menu-label--region-dark-0">
                <span class="drop-menu-label-text">Region</span>
            </label>
#drop-menu-value--region-dark-0
<span class="drop-menu-button-text" id="drop-menu-value--region-dark-0" data-value="California - Northern ">California - Northern </span>
#drop-menu-label--language-0
<label class="drop-menu-label" id="drop-menu-label--language-0">
          <span class="drop-menu-label-text">Language</span>
        </label>
#drop-menu-value--language-0
<span class="drop-menu-button-text" id="drop-menu-value--language-0" data-value="English">English</span>
#menu-btn-text-id-0
<span class="menu-btn-text" id="menu-btn-text-id-0" aria-hidden="true">Menu</span>
#oos-mobile
<h3 id="oos-mobile">Additional resources</h3>
#drop-menu-label--region-dark-1
<label class="drop-menu-label" id="drop-menu-label--region-dark-1">
                <span class="drop-menu-label-text">Region</span>
            </label>
#drop-menu-value--region-dark-1
<span class="drop-menu-button-text" id="drop-menu-value--region-dark-1" data-value="California - Northern ">California - Northern </span>
#drop-menu-label--language-1
<label class="drop-menu-label" id="drop-menu-label--language-1">
          <span class="drop-menu-label-text">Language</span>
        </label>
#drop-menu-value--language-1
<span class="drop-menu-button-text" id="drop-menu-value--language-1" data-value="English">English</span>

Showing first 10 of 37 audited elements.

Images must have alternative text

Screen readers cannot translate images into text without alt attributes. Alternative text is essential for blind users and beneficial for users with low vision or color blindness, providing the same information that sighted users get from viewing the image.

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Audit Elements

#drop-menu-button--region-dark-0 > .drop-down-menu-chevron[width="20"][height="20"]
<img class="drop-down-menu-chevron" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/chevron-down-white.svg" alt="" width="20" height="20">
#drop-menu-button--language-0 > .drop-down-menu-chevron[width="20"][height="20"]
<img class="drop-down-menu-chevron" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/chevron-down-white.svg" alt="" width="20" height="20">
#accessCare > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .logo-long[width="374"][height="42"]
<img class="logo-long cmp-image_..." data-analytics-type="image" data-analytics-click="kp-logo" data-analytics-locat...="kp-header-logo" width="374" height="42" alt="Kaiser Permanente lo..." src="/etc.clientlibs/sett...">
.drop-menu-button-img[data-analytics-location="cta:Sign In"][data-analytics-click="Sign In"]
<img class="drop-menu-button-img" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/profilecircle.svg" alt="" width="24" height="24" data-analytics-location="cta:Sign In" data-analytics-type="link" data-analytics-click="Sign In">
.-close-icon[width="20"][height="20"]
<img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20">
.welcome-hero__image > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .cmp-image__image[width="956"][height="637"]
<img alt="Two friends smiling and high-fiving outside" width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/final/images/people/lifestyle/two/two-friends-smiling-and-high-fiving-outside/two-friends-smiling-and-high-fiving-outside-feature-pattern.jpg">
.welcome-story--image-right > .welcome-story__image.image > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .cmp-image__image[width="956"][height="637"]
<img alt="Pregnant person enjo..." width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/f...">
img[alt="hospital icon"]
<img class="section-title__header-image cmp-image__image no-wh cmp-image__image--is-loading" alt="hospital icon" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
.modal-location-pin.no-wh[alt="map pin"]
<img class="modal-location-pin cmp-image__image no-wh cmp-image__image--is-loading" alt="map pin" data-modal-trigger="city-search-modal" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
img[alt="A medical professional"]
<img alt="A medical professional" width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/front-door/welcome-topic2/medical-professional.jpg">

Showing first 10 of 24 audited elements.

Inline text spacing must be adjustable with custom stylesheets

Single-spaced text makes it difficult for people with cognitive disabilities to track lines while reading. Providing line spacing between 1.5 to 2 helps these users start a new line more easily after finishing the previous one.

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Audit Elements

#support-logged-out-utility-link
<li id="support-logged-out-utility-link" style="display: inline-block;" class="kp-header__util-link--desktop">
#search-device-position
<div id="search-device-position" style="display: flex;"></div>
#header-logged-out-midbar
<div id="header-logged-out-midbar" style="display: block;">
#header-logged-out-top-nav
<div id="header-logged-out-top-nav" style="display: block;">
#peripheral-content__expanded_search
<div style="display: flex;" id="peripheral-content__expanded_search">
#find-locations-success
<div id="find-locations-success" class="apf-container" style="display:none">
#find-locations-error
<section class="find-locations-error" id="find-locations-error" style="display: block;" data-analytics-location="unknown location:find doctors and locations">
#lottie123x
<lottie-player id="lottie123x" class="lottie" data-asset-type="image" data-vis-start="0.2" data-vis-end="0.5" data-frame-start="0" data-frame-end="48" role="presentation" src="/content/dam/kporg/f..." style="width:100%" data-image-alttext="Abstract illustratio...">
#carex
<lottie-player id="carex" class="lottie" data-asset-type="image" data-vis-start="0.2" data-vis-end="0.5" data-frame-start="0" data-frame-end="48" role="presentation" src="/content/dam/kporg/f..." style="width:100%" data-image-alttext="A man’s profile and ...">
#care-forx
<lottie-player id="care-forx" class="lottie" data-asset-type="image" data-vis-start="0.2" data-vis-end="0.5" data-frame-start="0" data-frame-end="48" role="presentation" src="/content/dam/kporg/f..." style="width:100%" data-image-alttext="An abstract illustra...">

Showing first 10 of 18 audited elements.

Interactive controls must not be nested

Nested interactive elements create empty tab stops where screen readers remain silent. When users tab to a focusable element inside another interactive control, they receive no information about its name, role, or state, creating a confusing and broken navigation experience.

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Audit Elements

#drop-menu-button--region-dark-0
<button class="drop-menu-dropdown" id="drop-menu-button--region-dark-0" name="drop-menu-button--region-dark-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--region-dark-0 drop-menu-value--region-dark-0">
#drop-menu-button--language-0
<button class="drop-menu-dropdown" id="drop-menu-button--language-0" name="drop-menu-button--language-0" aria-expanded="false" aria-haspopup="true" aria-labelledby="drop-menu-label--language-0 drop-menu-value--language-0">
#accessCare > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .logo-long[width="374"][height="42"]
<img class="logo-long cmp-image_..." data-analytics-type="image" data-analytics-click="kp-logo" data-analytics-locat...="kp-header-logo" width="374" height="42" alt="Kaiser Permanente lo..." src="/etc.clientlibs/sett...">
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .autocomplete-search__combobox.clear-input-field.clear-input-field--initialized > .autocomplete-search__input__container > .clear-input-button.hidden[aria-label="Clear this search field"]
<button class="clear-input-button hidden" aria-label="Clear this search field" type="button"><img class="-close-icon" src="/etc.clientlibs/settings/wcm/designs/kporg/kp-foundation/clientlib-modules/styleguide/resources/assets/icons/cancelcircle.svg" alt="" width="20" height="20"></button>
#autocomplete-exposed-search > form > .autocomplete-search__top-bar > .search-button-container > .autocomplete-search__submit[type="submit"][data-analytics-click="search-button"]
<button class="autocomplete-search__submit button" type="submit" data-analytics-click="search-button" data-analytics-location="Header Autocomplete Search" data-analytics-type="button">
                        Search
                    </button>
.welcome-hero__image > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .cmp-image__image[width="956"][height="637"]
<img alt="Two friends smiling and high-fiving outside" width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/final/images/people/lifestyle/two/two-friends-smiling-and-high-fiving-outside/two-friends-smiling-and-high-fiving-outside-feature-pattern.jpg">
.welcome-story--image-right > .welcome-story__image.image > .cmp-image[data-cmp-lazy="true"][data-cmp-ll="image"] > .cmp-image__image[width="956"][height="637"]
<img alt="Pregnant person enjo..." width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/f...">
img[alt="hospital icon"]
<img class="section-title__header-image cmp-image__image no-wh cmp-image__image--is-loading" alt="hospital icon" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
.modal-location-pin.no-wh[alt="map pin"]
<img class="modal-location-pin cmp-image__image no-wh cmp-image__image--is-loading" alt="map pin" data-modal-trigger="city-search-modal" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" width="1" height="1">
img[alt="A medical professional"]
<img alt="A medical professional" width="956" height="637" class="cmp-image__image" src="/content/dam/kporg/front-door/welcome-topic2/medical-professional.jpg">

Showing first 10 of 31 audited elements.

Landmarks should have a unique role or role/label/title (i.e. accessible name) combination

Each landmark on a page must have either a unique role or a unique accessible name. Duplicate landmarks confuse screen reader users about which section they're navigating to, making it difficult to efficiently move through the page structure.

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Audit Elements

#kp-header
<header id="kp-header" class="kp-header non-authenticated universal exposed-search theme-nt-mobile-inky-blue nav-tray--initialized nav-tray--0" data-analytics-location="kp-header">
nav[aria-label="Additional resources"]
<nav aria-label="Additional resources">
#logged_out_topnav
<nav class="" id="logged_out_topnav" aria-label="global">
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
footer
<footer class="kp-global-footer" role="contentinfo" aria-label="Kaiser Permanente">
#onetrust-banner-sdk
<div id="onetrust-banner-sdk" class="otFlat otRelFont bot..." tabindex="0" role="region" aria-label="Cookie banner" style="
                ani...">
Links must be distinguishable without relying on color

People with low vision or color blindness cannot visually distinguish links from surrounding text without sufficient color contrast (3:1 ratio minimum). When link colors are too similar to regular text, users with visual impairments cannot identify which text is clickable.

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Audit Elements

a[href$="1095-forms"]
<a href="/pages/1095-forms" data-analytics-click="Learn more" data-analytics-location="-column-link" data-analytics-type="link">Learn more</a>
a[data-analytics-location="-column-link"][target="_self"][data-analytics-type="link"]
<a href="/support/health-record-access-update" target="_self" data-analytics-click="(third party) web and mobile applications" data-analytics-location="-column-link" data-analytics-type="link">(third party) web and mobile applications</a>
a[data-analytics-click="Member Resource Guide"]
<a href="https://healthy.kaiserpermanente.org/northern-california/support/forms#memberresourceguide" data-analytics-click="Member Resource Guide" data-analytics-location="-column-link" data-analytics-type="link">Member Resource Guide</a>
a[data-analytics-click="eligible for reimbursement"]
<a href="http://www.outofnetworkhealthclaims.com/" target="_blank" class="external-link" title="Follow link, Opens in a new window, external" data-analytics-click="eligible for reimbursement" data-analytics-location="-column-link" data-analytics-type="link">
p > span > a[data-analytics-type="link"]
<a href="/termsconditions#linkstothirdpartywebsites">Learn more about link terms and conditions</a>
a[href$="reader/"]
<a href="https://get.adobe.com/reader/" target="_blank" class="external-link" title="Opens in a new window, external">
Links must have discernible text

Keyboard users and screen reader users can only interact with links that have accessible names and can receive focus. Without proper names, users don't know where links lead. Without keyboard focus, users who cannot use a mouse cannot activate the links at all.

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Audit Elements

.ds-skip-link
<a class="ds-skip-link ds-skip-link--initialized" data-ds-theme="vessel" data-ds-variant="basic" data-ds-version="1" data-ref="0" href="#container-7f4a9222d0">
			Skip to main content
		</a>
a[data-analytics-location="cta:Support Center"][href$="support#my-support"][data-analytics-click="Support Center"]
<a data-analytics-location="cta:Support Center" class="     " href="/support#my-support" data-analytics-click="Support Center" data-analytics-type="link">
          
          
          Support Center
      </a>
a[data-analytics-location="link:Brokers"]
<a data-skip-ext-icon="true" href="https://account.kp.org/business/broker/broker-landing" target="_blank" title="Opens in a new window, external" data-analytics-type="link" data-analytics-click="Brokers" data-analytics-location="link:Brokers">
a[data-analytics-location="link:Employers"]
<a data-skip-ext-icon="true" href="https://business.kaiserpermanente.org" target="_blank" title="Opens in a new window, external" data-analytics-type="link" data-analytics-click="Employers" data-analytics-location="link:Employers">
a[data-analytics-location="link:Help paying your bills"]
<a data-skip-ext-icon="true" href="/help-paying-your-bill" data-analytics-type="link" data-analytics-click="Help paying your bills" data-analytics-location="link:Help paying your bills">
            Help paying your bills
          </a>
#accessCare
<a href="/northern-california" id="accessCare" data-analytics-type="image" data-analytics-click="kp-logo" data-analytics-location="kp-header-logo" data-skip-ext-icon="true">
.-register
<a class="button -inverted -dark -register" href="/register" data-analytics-type="link" data-analytics-location="cta:Register" data-analytics-click="Register">
          Register
        </a>
.-sign-in
<a class="button -dark -sign-in" href="/mychartcn/home" data-analytics-location="cta:Sign In" data-analytics-type="link" data-analytics-click="Sign In">
#nav-0-menu-item-link-0
<a data-analytics-location="cta:Learn" class="hyperlink     kp-header-global-menu__menu-item__link" href="/learn" data-analytics-click="Learn" data-analytics-type="link" id="nav-0-menu-item-link-0">
          
          
          Learn
      </a>
#nav-0-menu-item-link-1
<a data-analytics-location="cta:Shop Plans" class="hyperlink     kp-header-global-menu__menu-item__link" href="/shop-plans" data-analytics-click="Shop Plans" data-analytics-type="link" id="nav-0-menu-item-link-1">
          
          
          Shop Plans
      </a>

Showing first 10 of 84 audited elements.

Main landmark should not be contained in another landmark

The main landmark must be at the top level and not nested inside other landmarks. This ensures screen reader users can quickly navigate to the primary content without searching through complex hierarchy, making page navigation simpler and more predictable.

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Audit Elements

#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
Page must have means to bypass repeated blocks

Keyboard-only users must tab through all navigation and header content before reaching the main content, which can take several minutes and cause physical pain for users with motor limitations. Bypass mechanisms like skip links allow these users to jump directly to main content, saving time and reducing fatigue.

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Audit Elements

html
<html lang="en-US">
Page should contain a level-one heading

Screen reader users use keyboard shortcuts to jump directly to the first h1, expecting to land at the main content. Without an h1 or with a misplaced one, users must listen to more of the page to understand its structure, wasting valuable time on every page visit.

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Audit Elements

html
<html lang="en-US">
Required ARIA attributes must be provided

ARIA widget roles need required attributes to describe their current state. Without these attributes, screen readers cannot communicate essential information like whether a checkbox is checked or a slider's current value, leaving users unable to interact effectively with the widget.

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Audit Elements

.kp-header__util-links
<ul class="kp-header__util-links" data-analytics-location="utility-links" role="presentation">
input[placeholder="Explore topics, care, coverage"]
<input role="combobox" class="autocomplete-search__input clear-input-textbox" type="text" placeholder="Explore topics, care, coverage" aria-expanded="false">
#alerts-notification-placeholder-id
<div id="alerts-notification-placeholder-id" data-analytics-location="kp-alert" class="alerts-notification-placeholder notificationAlerts" data-uri="/northern-california/alerts/notification.partial" role="region" aria-label="Notifications" aria-live="polite">
#container-7f4a9222d0
<main id="container-7f4a9222d0" role="main" tabindex="-1">
.carousel-container
<div class="carousel-container full-width" aria-label="More resources" role="region">
.carousel__item[role="listitem"]:nth-child(1)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(2)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(3)
<div role="listitem" class="carousel__item">
.carousel__item[role="listitem"]:nth-child(4)
<div role="listitem" class="carousel__item">
.kp-section:nth-child(1) > .fd-lottie.parbase > .kp-section__image[role="img"]
<div class="kp-section__image" role="img" aria-label="Multiple healthcare providers attending a patient">

Showing first 10 of 26 audited elements.

The skip-link target should exist and be focusable

Skip links allow keyboard users to bypass repetitive navigation and jump directly to main content. Without skip links, users must tab through potentially hundreds of navigation links on every page, which is time-consuming and can cause physical pain for users with motor limitations.

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Audit Elements

.ds-skip-link
<a class="ds-skip-link ds-skip-link--initialized" data-ds-theme="vessel" data-ds-variant="basic" data-ds-version="1" data-ref="0" href="#container-7f4a9222d0">
			Skip to main content
		</a>
Users should be able to zoom and scale the text up to 500%

The user-scalable="no" and restrictive maximum-scale parameters prevent people with low vision from zooming to read content. Users who rely on browser zoom to enlarge text are blocked from accessing content at a readable size, violating their need to scale pages up to 5x zoom.

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Audit Elements

meta[name="viewport"]
<meta name="viewport" content="width=device-width, initial-scale=1.0">
Zooming and scaling must not be disabled

Setting user-scalable="no" or maximum-scale less than 2 prevents people with low vision from zooming to read content. Users who enlarge text in their browsers are blocked from making content readable, violating accessibility guidelines that require supporting at least 200% zoom.

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Audit Elements

meta[name="viewport"]
<meta name="viewport" content="width=device-width, initial-scale=1.0">

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